MARC Advisor: Kathryn Evans Madden, MPA
Kathryn EvansMadden remembers the day she understood the power of systems to shape people’s daily lives. She was still in graduate school, working as an intern in a social service center that served poor and homeless children and their families. One of the mothers had taken out a “payday loan” to finance a utility bill; months later, she was still paying more than $200 a month on that loan, stuck in a cycle of renewal and exorbitant interest rates. “She was constantly worried about how she...