Although there is no one-size-fits-all approach to trauma-informed care, empathy and responsiveness to patients and care team members are among the core tenets of effective strategies. In downtown Philadelphia, patients at 11th Street Family Health Services are using creative arts therapies to process past experiences. At the Women’s HIV Program in San Francisco, all staff undergo training to spot signs of stress in patients, create a clinical environment that feels welcoming and safe, and feel more satisfied in their day-to-day jobs.
This series of profiles explores practical approaches for addressing trauma across diverse patient settings. The profiled sites are participants in the Advancing Trauma-Informed Care, a national initiative led by the Center for Health Care Strategies through support from the Robert Wood Johnson Foundation. Lessons from these innovators can help others adapt trauma-informed practices to their organizations.
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