The Many Upsides of a Happy Workforce [BBC.com]

Samantha Sangenito 7/11/174:00 AM

In 2012, John de Koning’s company did something surprising: they decided their number one priority would be the happiness of their staff.

His employer, IT firm Incentro, based in Utrecht, the Netherlands, once operated as a traditional online services provider, with a top-down hierarchy of bosses and employees. But after a market downturn between 2002 and 2005, the management rebooted to become less flashy but more fun; a place where talented, ambitious young professionals would want to work.

[For more of this story, written by Lennox Morrison, go to http://www.bbc.com/capital/sto...of-a-happy-workforce]

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