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The Impact of Words on Patients

"Working as a healthcare provider,  you can greatly affect your patient’s emotional well-being with your words and interactions.  By providing trauma-informed care, physicians and nurses can reduce the impact of difficult or frightening medical events, and help children and families cope with emotional reactions to illness and injury.  A few simple trauma-informed tips to keep in mind when caring for a patient and their family...."

http://www.research.chop.edu/programs/hct/wordpress/?p=876

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