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Rate your interaction: Sonoma State's new approach to campus policing [edsource.org]

 

Sonoma State police chief Nader Oweis. Credit: Rosie Padilla/EdSource

By Rosie Padilla, EdSource, July 6, 2023

Sonoma State University’s police department is looking to improve accountability by leveraging technology to solicit feedback from those who interact with police officers.

A new application called Guardian Score aims to offer the campus community a convenient way to leave feedback about their interactions with law enforcement. The two came together this past year, and now the University Police Department carries around business cards with QR codes and encourages the people they have interactions with to rate their experiences.

“The big thing for us is, we were trying to find a way to communicate. We were trying to find another way to engage our community and then get real-time feedback,” said Sonoma State Police Chief Nader Oweis about the program, which was implemented in 2022. Oweis described some apprehension from his officers at first, but said they have since fully jumped on board.

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