By Nicholas Kulish, The New York Times, March 16, 2020
Shortly before midnight on Thursday, the author Shea Serrano was at his home in San Antonio, lying comfortably on his sofa watching television. He could not shake a bad feeling about all the low-wage and hourly workers losing desperately needed tips and shifts because of the coronavirus outbreak.
He felt he needed to do something. So he tweeted.
What for many would be a futile act — venting into an endless stream of chatter, jokes and invective — meant, for Mr. Serrano, activating his dedicated following of 345,000 Twitter users. By Sunday night he had raised $10,000 — not for a traditional charity like the Red Cross but to send directly to people who posted screenshots of student-loan statements and past-due medical bills.
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