Friday Feedback: Saying You're Sorry

Jasmine Pettis 3/24/144:00 AM

This week, Friday Feedback takes a second look at when doctors say or don't say "sorry." As an alternative model of handling medical errors, apologizing has shown some effectiveness in reducing the number of malpractice lawsuits and is being adopted in various places around the country.

We reached out to a diverse group of physicans and healthcare professionals by email and asked them to respond to the following questions:

How do you admit when there's been an error and how do you say you're sorry?

From your perspective, how effective are new institutional approaches to medical errors?

http://www.medpagetoday.com/PracticeManagement/PracticeManagement/44878

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