Answering the call: On every shift, MedStar’s medics make a difference [Star-Telegram.com]

Samantha Sangenito 1/7/1612:00 PM

The calm and sometimes curt-sounding voices on the other end of 911 calls are often choking back tears.

A little over a month ago, 911 call-taker Erin Falkenberg clicked on one of the nine computer screens in front of her at MedStar’s communications center and answered the hardest call she had ever taken.

Through her headset, she heard a man in his 60s say that he was in his bedroom and was having difficulty breathing. The computer screen prompted Falkenberg to ask more questions, but the man suddenly interrupted and asked her to cancel the call.

[To continue reading this article by Monica S. Nagy, go to http://www.star-telegram.com/n...article52838675.html]

Add Comment

Comments (0)

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Add Comment

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...