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A Hospital’s Human Touch: Why Taking Care In Discharging A Patient Matters [khn.org]

 

The kidney doctor sat next to Judy Garrett’s father, looking into his face, her hand on his arm. There are things I can do for you, she told the 87-year-old man, but if I do them I’m not sure you will like me very much.

The word “death” wasn’t mentioned, but the doctor’s meaning was clear: There was no hope of recovery from kidney failure. Garrett’s father listened quietly. “I want to go home,” he said.

It was a turning point for the man and his family. “This doctor showed us the reality of my father’s condition,” Garrett said, gratefully recalling the physician’s compassion. A month later, her father passed away peacefully at home.

[For more on this story by Judith Graham, go to https://khn.org/news/a-hospita...g-a-patient-matters/]

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