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Tagged With "Mental Health"

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Rockstar Partner Highlight: Davidson County DSS

Jasmine Cain ·
As we all are aware, COVID has presented its own set of challenges to the wonderful work we all do with the children and families we serve and our Benchmarks’ Partnering for Excellence (PFE) child welfare partners are no different in this regard. During the pandemic child welfare agencies across North Carolina have had to contend with the ever-changing needs and demands of their communities. From helping families get set up with supportive concrete supports during times of financial...
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Worth the Effort: Building Resilience in Social Workers

Jenny Cooper ·
Let’s talk ·R·E·S·I·L·I·E·N·C·E! Resilience is an individual’s ability to overcome adversity, and it is influenced by many factors. A person’s resilience is strongly impacted by their environment and support systems within their lives. A supportive environment, relationships, and connections with other trusted and dependable human beings can make a tremendous difference in the lives of children and families who have endured toxic stressful and traumatic situations. We know how important...
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Benchmarks Unveils New Infographic

Jenny Cooper ·
Benchmarks' Partnering for Excellence redesigns the local child welfare/behavioral health system, changing the way DSSs, MCOs, local providers, and the wider community understand trauma and the need for accessible, appropriate mental health services for children, youth and families who have experienced potentially traumatic events. PFE aims to lead communities to an understanding of the importance of trauma-informed and trauma-responsive communities, to create a lasting change in the...
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Tools to Mitigate Work Stress and Prevent Burnout: For Health Care Providers during COVID and Beyond  

Laurie Udesky ·
Whether you work in a hospital, a safety net clinic, or in another health care setting, no health care provider working during the COVID-19 pandemic needs to read the flurry of news stories that highlight the extreme stress experienced by people in this line of work – you already know it firsthand. This webinar will introduce health care providers to the Community Resiliency Model ( CRM ), an evidence-based method of managing traumatic stress, preventing burnout and building resiliency. This...
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Standardized Assessment Protocol Spotlight: Surry and Yadkin Departments of Social Services

Amanda C Dolinger ·
Over the past year, Surry and Yadkin Counties' Departments of Social Services have partnered with Benchmarks' Standardized Assessment Protocol pilot to bring about positive outcomes for children, ages 4 and up, in their foster care program. Both Surry and Yadkin joined the project before CoVID-19 changed every aspect of their jobs. What began as an in-person implementation project, quickly, and without warning turned into being completely virtual-- all while partnering with a coordinator...
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Rock Star Partner Highlight: Easter Seals UCP

Rachel Dodge ·
While the COVID-19 pandemic has presented many unique challenges, it has also been a catalyst for creative solutions to help support those who need it most. This week we would like to highlight the work of Benchmarks’ Partnering for Excellence (PFE) partner, Easter Seals UCP. Easter Seals UCP is working in partnership with PFE in Pitt and Craven county DSSes and Trillium, the area’s LME/MCO. Easter Seals UCP has taken on the challenge to help their clients and staff navigate the pandemic,...
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2021 Resolutions- Thinking Beyond the Norm!

Susan Willis ·
With a new year beginning, it is also a time that many of us set the traditional new year’s resolutions. The top four resolutions made for 2021 according to a recent poll were losing weight, increasing exercise, saving money, and making more friends. Are you surprised that after experiencing a pandemic in 2020 that managing stress did not appear as one of the top 4 new year’s resolutions in the poll? I noticed that the top four goals have tangible outcomes that are measurable – lower numbers...
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Bridging the Academic Gap During the Pandemic – Tutoring & Caregiver Resources

Mary Trimpi ·
For most, COVID-19 has completely changed the way people approach their everyday activities, such as attending school. This disruptive turn of events has drastically changed the way education is being delivered, with many school systems switching to a virtual or remote learning platform. For many children and families, these needed yet significant changes have added challenges that many are seeing impact children’s ability to succeed in school. In response to this, our newest Benchmarks’...
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Using Social Determinants of Health to Improve Outcomes for Child Welfare Involved Children and Families

Sharron Roberts ·
Health can be significantly inconsistent between individuals and populations. Variables called the Social Determinants of Health (SDoH) assist in understanding the range of factors that affect a person’s overall well-being. SDoH are defined by the World Health Organization as “the conditions in which people are born, grow, live, work and age.” These environments are mostly shaped by the distribution of money, power and resources and have substantial impact on education, occupation, policies,...
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Triumphant Trillium: Medicaid Managed Care Meets the Challenges of COVID

Jenny Cooper ·
COVID may have created many challenges, but it also cultivated resilience, perseverance, ingenuity, creativity, and solidarity between our Benchmarks’ Partnering for Excellence (PFE) partners in Pitt and Craven county in eastern North Carolina. As 2021 begins we are still faced with many of the same challenges, but due to strong partnering we have found innovative ways that have allowed us to continue our trauma-informed work in improving the well-being of children and families that are...
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Prioritizing Partnerships with Aligning Values—An Introduction to Youth Villages

Kelsey Catherwood ·
Youth Villages opened in 1986, and now provides children’s mental health services across 24 states in over 100 locations. They take pride in increasing positive outcomes for the children and families who participate in their services. In 2018, they reported 88% of the children they previously served are living successfully at home with their families 12 months after completing their programs! Youth Villages offers various programs for children and families involved with foster care. They...
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Labor of Love: Why TiCCAs? A Clinical Coach Conversation

Kelsey Catherwood ·
In an increasingly stressful, productivity driven world, one might ask themselves, “Why would mental health professionals add more to their plates? Why would they agree to do a Trauma Intensive Comprehensive Clinical Assessment (TiCCA) for clients, rather than a regular Comprehensive Clinical Assessment (CCA)? Are we just reinventing the wheel?” Benchmarks’ Clinical Coaches, Jacqueline Millican-Crabb, LCSW, LCAS, CCS of Nazareth Child & Family Connection, and Celena Ditz, MS, LMFT of...
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Resilience: The Foundation of a Strong Child-Welfare System

Kelsey Catherwood ·
Resilience, which is defined as the capacity to recover from difficulties, is a vital tool in building a strong child welfare system, but what does that really mean? It is easy to say that resiliency is important, but effectively utilizing systems and tools for children and families as well as the employees who serve them is a different challenge. Through the latest research, we know resilience is made up of many different factors, from one’s genetics to their environment and support...
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TiCTaC: Trauma-Informed & Trauma Aware Communities

Jamie Tilley ·
Everyone knows about TiCTaCs right? The tiny little breath mint candies that come in the adorable little boxes? They are typically found in the grocery store checkout aisles and gas stations. They’re offered in a variety of colors and flavors! So why are we sitting here talking about candy? This tiny treat is often mentioned during our work with DSS agencies and other community agencies. These fun little candies appear to have very little significance, but they have a much bigger meaning in...
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Social Workers are Essential: Highlighting National Social Work Month

Sharron Roberts ·
The month of March brings an abundance of things to celebrate, including National Social Work Month! The National Association of Social Workers dedicates March as a time to celebrate the incredible social work profession and to educate others on the many contributions made by social workers in our communities. This year’s theme “Social Workers are Essential” calls our attention to the indelible role of the social worker in responding to the COVID-19 public health emergency. Indeed, for...
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How Benchmarks Center for Quality Integration’s Organizational Culture Influences Community Work

Jamie Tilley ·
Organizational culture is the overall personality of an organization. This is comprised of attitudes, experiences, beliefs, and the values of an organization. An organization’s culture shapes and controls the interactions within the partnerships between agencies. Benchmarks’ Center for Quality Integration (The Center) internal organizational culture is reflected and filtered down to our communities through the daily work we do. The Center strongly values advocacy for the child welfare,...
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Racial Equity in Clinical Assessments

Rachel Dodge ·
Benchmarks' Partnering for Excellence (PFE) works to address the needs of child welfare involved youth and families by proactively connecting individuals to appropriate trauma-intensive assessments and treatment. One facet of exploration for Benchmarks is using data from PFE to examine racial disparities in mental health assessment and diagnosis in our PFE counties. It is known that connecting our youth and families to the most effective treatment lies in the hands of a great assessment. But...
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Rockingham County Youth Services Rockstar Spotlight

Jamie Tilley ·
Rockingham County Youth Services (RCYS) is a local county government agency in Rockingham County, NC that provides counseling and other community alternatives for school-aged youth and their families. RCYS began in Rockingham County in 1979 as a program for troubled youth. Since then, the agency has evolved to provide programs that include counseling for children and adolescents, parenting classes, as well as programs ranging from teen court to substance abuse prevention. The evolution of...
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Yes! Because We Care!

Susan Willis ·
YES! A resounding YES! This is the standard response given from Children's Homes of Cleveland County (CHCC) when asked about opportunities to come together to learn, grow, and develop in a safe, stable environment for children and families. After all, these are the words penned in the mission statement of the organization, but it is worth noting that this organization strives in every way to live this out. As a trauma informed agency, Children’s Homes of Cleveland County has been a leader in...
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May is Mental Health Awareness Month

Jamie Tilley ·
The month of May is Mental Health Awareness Month. Mental health awareness applies to every individual, no matter their background. Mental health needs are discussed more often for adults, but it is equally important to remember that infants and children have their own unique mental health needs. A common theme the past few years regarding mental health awareness has been widely expressed using the phrase “No Health Without Mental Health.” This is very true; it is impossible for one to be...
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Nazareth Child & Family Connection: Empowering Youth and Families

Sharron Roberts ·
Nazareth Child and Family Connection has been a vital member to Benchmarks’ Partnering for Excellence (PFE) partnership since 2012. While they offer amazing services to the children and family involved in the project, Nazareth is also a huge contributor to innovative and best practice in and around their community. Nazareth was founded in 1906 and has since continued to provide an array of services to meet the needs of children and families located in Rowan and Davidson Counties. Their...
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Partners Health Management Spotlight

Kelsey Catherwood ·
Without the efforts of a dedicated multidisciplinary team, the work of the Standardized Assessment Protocol (SAP) would not be possible. SAP is proud to be aligned with Partners Health Management—the Local Management Entity-Managed Care Organization (or LME-MCO) for four of the six counties SAP is working with. Partners works diligently to manage services for the behavioral health care needs of those who reside in Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Rutherford, Surry, and...
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Rally for House Bill 914: Support our Direct Care Workforce

Jenny Cooper ·
Thank you to everyone who reached out to legislators for our rally day on House Bill 914 Support Our Direct Care Workforce! A special thanks to Lutheran Family Services , Universal Mental Health Services , Alexander Youth Network , A Small Miracle and ACI-Dungarvin (North Carolina) , for having attendees who came to the legislature! If we missed anyone else who came to Raleigh, we apologize and hope you will let us know you were there! We had a fantastic press conference with Representative...
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Child Life Specialist Work within Child Welfare

Amanda C Dolinger ·
There are many human services professionals who work within the child welfare system to help improve the lives of those involved in that system. One such professional that assists children and families in some of their most difficult times are Certified Child Life Specialists. Certified Child Life Specialists are professionals who strive to reduce the negative impacts for children and families caused by trauma in different settings. Their training and education come from educational courses,...
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Support is Key: How Licensed Independent Practitioners in North Carolina are Navigating Medicaid Transformation

Sharron Roberts ·
In North Carolina, Medicaid Transformation is well under way with most beneficiaries receiving services through Medicaid Managed Care as of July 1 st , 2021. In this model, recipients choose an integrated health plan—covering both their physical and mental/behavioral health needs—from one of five prepaid health plans (PHPs) with which the state is contracted. This is a shift from North Carolina’s previous Medicaid system which separated the physical and mental/behavioral health dollars and...
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Mental Health & the Great Outdoors

Jamie Tilley ·
“Between every two pine trees there is a door leading to a new way of life.”- John Muir What is your favorite season? Is it Spring, Summer, Fall, Winter maybe? Do you find joy in feeling the warm sunshine and the pleasant aromas of flowers in the garden, hearing the faint sounds of bees buzzing and birds chirping? Or is it more enjoyable for you to see the rustic colors of green leaves fading into dark orange and yellow and falling to the ground? Taking evening strolls hearing the crunch of...
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Self-Care for Resource Parents

Susan Willis ·
Self-care is the golden key to obtaining personal wellness. As a parent, I have seen how practicing self-care can really make a difference between surviving and thriving. Every stage of parenting has its unique challenges, but often resource parents experience additional stressors that naturally come with caring for children involved in child welfare. Whether it is helping a child prepare for a family visit, dealing with another delayed court date, or a long sleepless night, foster parents...
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Pandemic Fatigue in the Child Welfare Workforce

Rachel Dodge ·
Benchmarks’ Partnering for Excellence project works closely with child welfare workers to address trauma in families across the state of North Carolina. We are often inspired by the hard work and dedication we see from our state’s child welfare workers. Their days are centered around supporting those in need, and often helping those who find themselves in crisis. It is demanding work and research shows child welfare work and professionals in social services experience higher rates of stress...
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Trauma-Informed Early Childhood Initiatives [CTIPP]

Kelsey Visser ·
CTIPP CAN Call - Trauma-Informed Early Childhood Initiatives - September 15th, 2-3:30pm ET/11am-12:30pm PT - Join Zoom Meeting: https://us02web.zoom.us/j/742183645 Meeting ID: 742 183 645 One tap mobile +19292056099,,742183645# US (New York) Please join us for next week's CTIPP CAN Call, which will focus on building mental well-being for infants, toddlers and preschoolers and the adults who care for them. This month's presentation will feature Drs. Kaitlin Mulcahy and Gerry Costa, and Kelly...
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CTSHealth

Jamie Tilley ·
CTSHealth was established in 2001 as a continuity of care service in Charlotte, NC. They had an initial interest in foster care awareness which has ultimately led to additional service implementation. Most recently, these additional services included participation in Benchmarks’ SAP project. CTSHealth provides community support adult services, outpatient treatment services, and rehabilitative behavioral health services. They strive to implement trauma-informed and trauma-aware services by...
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FREE WEBINAR - The Impact of Mind Matters: Preliminary Evidence of Effectiveness in a Community-Based Sample

Emily P Jackson ·
Becky Antle, Ph.D., Professor of Social Work and esteemed University Scholar at the University of Louisville, won The Dibble Institute’s national competition to evaluate Mind Matters: Overcoming Adversity and Building Resilience in 2019. As a result, Dr. Antle and her colleagues have conducted a randomized controlled trial to examine the impact of Mind Matters on a host of outcomes related to trauma symptoms, emotional regulation, coping and resiliency, and interpersonal skills for at-risk...
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Saying Farewell: Davidson County Child Welfare Stays Trauma Informed

Jasmine Cain ·
At the end of this month, we at Benchmarks’ Partnering for Excellence will be saying farewell to our DavCard partnership- partnership between Davidson County Department of Social Services (DSS) and Cardinal Innovations Managed Care Organization. Over the past four and a half years Benchmarks has worked alongside leadership at both Cardinal Innovations and Davidson County DSS to implement our trauma-informed system alignment project known as PFE. Through this initiative, Davison County DSS,...
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Me & My Emotions: A New, Free Resource for Teens

Emily P Jackson ·
The pandemic has had a lasting effect on youth mental health. Moved by a desire to reduce youth’s toxic stress and increase their resilience, The Dibble Institute, in partnership with a team of students and alumni from ArtCenter College of Design and author Carolyn Curtis, PhD, is releasing Me & My Emotions —a new, free adaptation of our beloved Mind Matters Curriculum. The mobile-friendly Me & My Emotions website features engaging graphics and bite-sized lessons teens can access and...
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Healing Trauma Through Animal Assisted Interventions

Rachel Dodge ·
Benchmarks' Partnering for Excellence (PFE) project works to connect youth and families involved with the child welfare system, who screen positive for trauma, with a trauma-intensive mental health assessment known as the TiCCA. The TiCCA, or trauma-intensive comprehensive clinician assessment, is a 6-10 hour holistic assessment where specially trained clinicians dive deep to assess for the impact trauma has had on their client’s functioning and identify any related needs. The goal of the...
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Benchmarks Engages in Local Efforts to Mirror Statewide Health Integration

Jasmine Cain ·
For those who may not be aware, July 1, 2021, North Carolina (NC) launched a large transformation within its Medicaid program, referred to as Medicaid Transformation. Prior to this transformation, Medicaid recipients’ physical and behavioral health needs were handled as separate issues because of “ how” and “ where” funds were managed. For recipients, this separation often resulted in service dis-cohesion for those with co-morbidities or co-occurring mental and physical health needs. Since...
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Attention-Deficit/Hyperactivity Disorder and Trauma

Jamie Tilley ·
The month of October is Attention-Deficit/Hyperactivity Disorder Awareness month. As systems and the people who make up those systems become more trauma-informed and trauma-aware, there is more attention drawn to the intersection and differences between this disorder and trauma. Attention-Deficit/Hyperactivity Disorder, also known as ADHD, is a neurodevelopmental disorder that affects adults and children. ADHD is one of the most common neurodevelopmental disorders amongst children ages 2-17...
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Alexander Youth Network Continues to Advocate for Trauma Informed Services

Jasmine Cain ·
In July, North Carolina started the process of Medicaid transformation. Oversight and management of some Medicaid behavioral health dollars transitioned from more regionalized, specialized organizations to statewide organizations that focus on both behavioral health and physical health. During this transition, providers have worked tirelessly to ensure that much needed services continue despite logistics surrounding health plans. During the process of Medicaid transformation, providers have...
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Warning: Positive Changes Ahead!

Susan Willis ·
Benchmarks is pleased to announce the implementation of a new project which seeks to improve the lives of children in the child welfare system. In conjunction with Vaya Health, a Medicaid managed care organization in North Carolina, we are excited to begin this important work. We believe this project has the potential to greatly impact the services children receive, the way professionals work together, and enhance the lives of the families we serve. Benchmarks has proven success in project...
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All Systems Go! Vaya Health and Benchmarks Kickoff Child Welfare Project with DSS Directors

Sharron Roberts ·
Earlier this month we announced Benchmarks will be working on a new project with Vaya Health, a Medicaid managed care organization in North Carolina, to improve the lives of children in the child welfare system. Benchmarks will provide consulting and training services regarding the alignment of practices of the local child welfare system and the behavioral healthcare provider system. To jumpstart this effort, Vaya and Benchmarks invited each DSS Director from Vaya’s current 22 counties as...
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Positive Effects of Giving Thanks: Not Just for the Holidays

Amanda C Dolinger ·
“He is a wise man who does not grieve for the things which he has not but rejoices for what he has.” ~Greek philosopher, Epictetus It is that time of year in which the leaves are changing color, the days are getting shorter, and as we prepare for family meals and holidays, we witness a lot more folks talking about what they are thankful for. The days leading up to the Thanksgiving holiday lend themselves to a shift in our focus onto what we appreciate in our lives, and we notice folks...
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Cultural Competency in Multi-Regional Project Implementation

Sharron Roberts ·
We have been sharing updates about one of our newest projects with Vaya Health and we hope you have been following along! On the front-end of the project, we are continuing to meet with stakeholders to collect valuable information that will help propel our work forward. Behind the scenes, we are analyzing county-specific data with a culturally competent lens in order to gain a better view of the unique strengths, needs and challenges for each county and how those views impact the system as a...
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Continuing Culture Change: CDC Trains Emergency Responders in Trauma-informed Care

Susan Willis ·
Continuing Culture Change: CDC Trains Emergency Responders in Trauma-informed Care At Benchmarks, we invest time and resources into training child welfare colleagues on the importance of having a trauma-informed workplace. We believe it is important for the children and families to receive trauma-informed care as well as employees to recognize symptoms of secondary traumatic stress. It is very rewarding knowing that ultimately children and families in child welfare are getting the...
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What You See Depends on Where You Sit

Susan Willis ·
Benchmarks is very grateful for the opportunity to host child welfare stakeholder focus groups as part of a new project with Vaya Health. Vaya is committed to providing quality services to our most vulnerable population- children that have experienced trauma, child abuse and neglect. As a part of the child welfare project, the data collection process will include the typical number crunching, quantitative data analysis, but we know that does not always capture the entire story. In order to...
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Spotlight: Surry County SAP Taking Its First Solo Flight

Amanda C Dolinger ·
Today, Benchmarks is spotlighting our first Standardized Assessment Project participants, Surry County Department of Social Services (DSS) and Partners Health Management (Partners). In January 2022, Surry County DSS and Partners will embark on sustaining the Standardized Assessment Protocol (SAP) process on their own. Benchmarks implementation staff will step out of the picture and the partnership will take over local management of all project aspects. For the first 18 months of the project,...
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Why Universally Screen for Trauma?

Amanda C Dolinger ·
In a world where “trauma,” “trauma-informed,” and “trauma-focused” terms are not only becoming increasingly used, but also better understood, sometimes one needs to take a step back and take stock of why we are doing the work that we are doing. Reflecting and remembering why the identification of trauma and being trauma-informed and-focused in our work and lives is important. There is a myriad of things that we can re-visit and evaluate for both their usefulness and effectiveness in trauma...
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Partnering to Care for Families: Highlighting the Work of Integrated Family Services

Jasmine Cain ·
Benchmarks’ Center for Quality Integration (CQi) would like to say Happy Anniversary to our partners at Integrated Family Services! A year ago, the agency made the decision to join the Benchmarks’ Partnering for Excellence (PFE) initiative between Trillium Health Resources and two of their partnering child welfare organizations in Pitt and Craven counties. Since joining, Integrated Family Services (IFS) has been more than just a stellar partner. Their commitment to collaborating with...
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Opportunities for Healing: Exploring Strategies to Improve Racial Disproportionalities & Disparities in Child Welfare

Jasmine Cain ·
Research shows that due to substantial histories of abuse, neglect, and increased exposure to trauma, youth in foster care have exceptional concerns regarding their mental health needs. “Rates of psychiatric symptoms and disorders, such as attention-deficit/hyperactivity disorder, posttraumatic stress disorder, and reactive attachment disorder, are much higher in children in foster care” (Lohr & Jones, 2016). When we couple this knowledge with data on racial disproportionality and...
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Getting Good Ideas to Work in Project Management

Amanda C Dolinger ·
Benchmarks’ Center for Quality Integration (CQI) staff members are always learning new skills and honing current ones as they go about their daily project work. Over the years, staff have been enhancing their knowledge in child and adolescent brain development and further developing competencies in trauma-informed and resilience-focused work. These specific knowledge and skill sets are consistently applied across our project work within our child welfare and mental health systems. Though CQI...
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Saying Farewell: Rockingham County Continues SAP Independently

Jamie Tilley ·
Rockingham County Department of Health and Human Services, Division of Social Services (RCDHHS-DSS) began their journey with the Standardized Assessment Protocol (SAP) in 2019. During this time, the DSS staff have worked to increase their knowledge of trauma-informed practices to best meet the needs of children entering permanency planning. The SAP process includes timely screening for trauma in order to quickly identify a child’s need for further assessment, so that they are more likely to...
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A Trauma-Informed Approach to Court

Susan Willis ·
As a result of a 2015 federal review of child welfare practices in North Carolina, the North Carolina Administrative Offices of Court and other judicial partners engaged local court and local social services offices to address issues of children receiving permanency. District Permanency Collaboratives were established as a result of the federal a review of child welfare practices. The collaboratives in each North Carolina judicial district were charged to hold quarterly meetings to include...
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