As our society and helping organizations and systems adjust to CoVID-19 being endemic to our world, the human services system continues to hear about the amount of organizational stress our systems have worked through and the impact that it has on the professionals in those systems. Much of the research and conversation around this subject includes how workers’ levels of Secondary Traumatic Stress (STS) are impacted by the level of organizational stress their agency is experiencing, as well...

The “Accessible, Quality Continuum of Behavioral Health Services” workgroup is one of the six workgroups convening monthly in the Vaya Health Pathways to Permanency project. Participants who join the monthly sessions are from across the Vaya Health catchment area and work in child welfare, Medicaid managed care, behavioral health, and child placement. This cross-system group of professionals is tasked with developing solutions to challenges identified during the beginning of the project. In...

Benchmarks would like to draw attention to the phenomenal work being done by the Cabarrus County DSS Prevention Team. The Prevention Team was established in 2018 with two social workers on a mission: ensuring families were connected to needed community resources resulting in no further referrals for mandatory services (services mandated by the state to families when Child Protective Service reports meet the general statue definition of abuse, neglect, or dependency). By focusing on the...

Since 2021 Benchmarks has been consulting with Vaya Health on a project called Pathways to Permanency . This project aims to coordinate efforts between Vaya, County DSS offices, and mental health providers to ensure youth in foster care have access to high quality behavioral health services. To better understand the needs of children, families, and professionals within Vaya’s catchment, landscape analyses and several focus groups were conducted. Main themes from initial discoveries were then...