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Benchmarks' CQi Staff Take a Daring Journey to Leadership

Over the last year Benchmarks’ Center for Quality Integration (CQi) staff have been working through leadership training using the Brené Brown Daring to Lead book. Unlike many books on leadership, Brené tackles the concept through the lens of vulnerability and courage. Both are notions which do not typically come to mind when most people think about leadership. While the book does touch on concepts like effective supervision and management techniques, the foundations are grounded in helping...

Healthy Opportunities Pilot Launches in North Carolina

The Healthy Opportunities Pilot is one of many innovative approaches the North Carolina Department of Health and Human Services (NCDHHS) has taken in the last few years in its commitment to developing a system suited to improve the health and wellbeing of North Carolinians. Research shows that while quality medical care is critical, up to 80% of a person’s health is determined by social and environmental factors. The Healthy Opportunities pilot aims to implement a series of well researched,...

The Impact of Trauma on Physical Health

Trauma has a significant impact on many aspects of a child’s life. Trauma exposure has an effect on overall health and well-being, contributing to complications and concerns with emotional and physical health throughout the life span. Over the past twenty years, there has been more research and acknowledgement of the overall impact that trauma has from childhood through adulthood. At Benchmarks, we strive to develop and implement innovative programs and processes that mitigate the effects of...

Pamlico Child & Family Therapy - Partner Spotlight

Benchmarks’ Partnering for Excellence (PFE) project works to align local private providers, LME/MCO partners, and local Departments of Social Services, as well as the community to better address the trauma-related needs of children and families encountering the child welfare system. Research shows that addressing trauma early on is imperative to bettering the outcomes of those who have experienced it. With so many children and families having trauma exposure, we recognized a need to...

Sandhills Center Dives into TiCCA Work in the Midst of Change Whirlwinds

Change is difficult anytime an organization must undergo it, but it is doubly hard when that organization is navigating multiple systemic changes. Add in growing the organization’s number of consumers and partner agencies to the mix, and things can feel downright impossible. In the past year, North Carolina’s Local Management Entities-Managed Care Organizations (LME-MCOs) have weathered re-alignments, with some North Carolina counties choosing to shift to another LME-MCO catchment area.

Takeaways from the 2022 Kids: Empowered Communities Driving Change Conference

Benchmarks’ staff attended the virtual policy summit hosted by NC Child and the NC Essentials for Childhood Initiative on March 29 th and 30 th . The two-day conference was packed with inspirational messages from child advocates across North Carolina. After a formal opening from NC Child Executive Director, Michelle Hughes, and a moving keynote address with a call to action by Reverend Dr. Starsky Wilson of the Children’s Defense Fund, organizers from across the state came together to host...

A Trauma-Informed Approach to Court

As a result of a 2015 federal review of child welfare practices in North Carolina, the North Carolina Administrative Offices of Court and other judicial partners engaged local court and local social services offices to address issues of children receiving permanency. District Permanency Collaboratives were established as a result of the federal a review of child welfare practices. The collaboratives in each North Carolina judicial district were charged to hold quarterly meetings to include...

Saying Farewell: Rockingham County Continues SAP Independently

Rockingham County Department of Health and Human Services, Division of Social Services (RCDHHS-DSS) began their journey with the Standardized Assessment Protocol (SAP) in 2019. During this time, the DSS staff have worked to increase their knowledge of trauma-informed practices to best meet the needs of children entering permanency planning. The SAP process includes timely screening for trauma in order to quickly identify a child’s need for further assessment, so that they are more likely to...

Getting Good Ideas to Work in Project Management

Benchmarks’ Center for Quality Integration (CQI) staff members are always learning new skills and honing current ones as they go about their daily project work. Over the years, staff have been enhancing their knowledge in child and adolescent brain development and further developing competencies in trauma-informed and resilience-focused work. These specific knowledge and skill sets are consistently applied across our project work within our child welfare and mental health systems. Though CQI...

Spotlight on Chatham County DSS for Supporting Kinship Caregivers

Placing youth with relatives should be the first choice considered for children in custody, but we know that does not mean it is the easiest choice. Kinship providers are asked to take youth with very little notice, and they do not have the same amount of time to prepare as foster parents. Chatham County Department of Social Services has found that engaging relatives with a little different approach from traditional foster parents has been successful. One approach that has significantly...

Opportunities for Healing: Exploring Strategies to Improve Racial Disproportionalities & Disparities in Child Welfare

Research shows that due to substantial histories of abuse, neglect, and increased exposure to trauma, youth in foster care have exceptional concerns regarding their mental health needs. “Rates of psychiatric symptoms and disorders, such as attention-deficit/hyperactivity disorder, posttraumatic stress disorder, and reactive attachment disorder, are much higher in children in foster care” (Lohr & Jones, 2016). When we couple this knowledge with data on racial disproportionality and...

Human Trafficking Risk Screening Project in Children’s Homes in North Carolina

Human trafficking and child sex trafficking are topics being more widely discussed across the state of North Carolina than ever before. Human service agencies are beginning to shift their focus to better understand and address this issue. Following changes within the child welfare system’s utilization of congregate care and the implementation of the Families First Prevention Services Act, one major implication that has become known are the risk factors that heighten a child’s likelihood of...

Why Universally Screen for Trauma?

In a world where “trauma,” “trauma-informed,” and “trauma-focused” terms are not only becoming increasingly used, but also better understood, sometimes one needs to take a step back and take stock of why we are doing the work that we are doing. Reflecting and remembering why the identification of trauma and being trauma-informed and-focused in our work and lives is important. There is a myriad of things that we can re-visit and evaluate for both their usefulness and effectiveness in trauma...

Partnering to Care for Families: Highlighting the Work of Integrated Family Services

Benchmarks’ Center for Quality Integration (CQi) would like to say Happy Anniversary to our partners at Integrated Family Services! A year ago, the agency made the decision to join the Benchmarks’ Partnering for Excellence (PFE) initiative between Trillium Health Resources and two of their partnering child welfare organizations in Pitt and Craven counties. Since joining, Integrated Family Services (IFS) has been more than just a stellar partner. Their commitment to collaborating with...

Cultural Competency in Multi-Regional Project Implementation

We have been sharing updates about one of our newest projects with Vaya Health and we hope you have been following along! On the front-end of the project, we are continuing to meet with stakeholders to collect valuable information that will help propel our work forward. Behind the scenes, we are analyzing county-specific data with a culturally competent lens in order to gain a better view of the unique strengths, needs and challenges for each county and how those views impact the system as a...

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