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Breaking the Stigma: Notable Names with a Child-Welfare Experience

May is National Foster Care Month--a month where we are intentional about acknowledging children, families, volunteers, mentors, policymakers, child welfare professionals, and other members in the community who are involved in Foster Care. An important topic, and one worth discussing, is helping children break the stigma associated with being in Foster Care. Considering all the trauma that can be experienced by children within the child-welfare system, foster children might feel as though...

Exploring the Impossible Imperative

Every year our Benchmarks Center for Quality Improvement (CQi) team carefully selects books for our team to read as a part of our “book club”. The goal of this book club is to increase our team’s knowledge, expertise, and understanding of the systems and individuals we aim to serve through our work throughout the state. Last week, staff wrapped up the club book “The Impossible Imperative: Navigating the Competing Principles of Child Protection” written by Jill Duerr Berrick. We know when...

Rockingham County Youth Services Rockstar Spotlight

Rockingham County Youth Services (RCYS) is a local county government agency in Rockingham County, NC that provides counseling and other community alternatives for school-aged youth and their families. RCYS began in Rockingham County in 1979 as a program for troubled youth. Since then, the agency has evolved to provide programs that include counseling for children and adolescents, parenting classes, as well as programs ranging from teen court to substance abuse prevention. The evolution of...

Benchmarks’ CQi Team Dares to Lead

Throughout our time working in human services, we realize that people with leadership titles are not the only ones utilizing leadership skills. Having a leadership title does not automatically make for a strong leader. This has been recognized by people in all career fields that require leading and following. Investing in professional development and helping to grow employees is important for all companies. Benchmarks’ Tara Fields, Chief Operating Officer, and Jenny Cooper, Chief Research...

Yes! Because We Care!

YES! A resounding YES! This is the standard response given from Children's Homes of Cleveland County (CHCC) when asked about opportunities to come together to learn, grow, and develop in a safe, stable environment for children and families. After all, these are the words penned in the mission statement of the organization, but it is worth noting that this organization strives in every way to live this out. As a trauma informed agency, Children’s Homes of Cleveland County has been a leader in...

Book Club: One Way Life-Long Learning is Encouraged in the Center for Quality Integration

Benchmark’s Center for Quality Integration, made up of the Standardized Assessment Protocol (SAP) and Partnering for Excellence (PFE) teams, prioritizes learning about trauma and its effects on the children within child welfare systems. Both PFE and SAP seek to assist children who have experienced trauma in improving their outcomes and access to trauma-informed services. To be a champion of trauma-informed systems, the team must prioritize lifelong learning about the topic. One of the ways...

How Benchmarks Center for Quality Integration’s Organizational Culture Influences Community Work

Organizational culture is the overall personality of an organization. This is comprised of attitudes, experiences, beliefs, and the values of an organization. An organization’s culture shapes and controls the interactions within the partnerships between agencies. Benchmarks’ Center for Quality Integration (The Center) internal organizational culture is reflected and filtered down to our communities through the daily work we do. The Center strongly values advocacy for the child welfare,...

Social Workers are Essential: Highlighting National Social Work Month

The month of March brings an abundance of things to celebrate, including National Social Work Month! The National Association of Social Workers dedicates March as a time to celebrate the incredible social work profession and to educate others on the many contributions made by social workers in our communities. This year’s theme “Social Workers are Essential” calls our attention to the indelible role of the social worker in responding to the COVID-19 public health emergency. Indeed, for...

Resilience: The Foundation of a Strong Child-Welfare System

Resilience, which is defined as the capacity to recover from difficulties, is a vital tool in building a strong child welfare system, but what does that really mean? It is easy to say that resiliency is important, but effectively utilizing systems and tools for children and families as well as the employees who serve them is a different challenge. Through the latest research, we know resilience is made up of many different factors, from one’s genetics to their environment and support...

Labor of Love: Why TiCCAs? A Clinical Coach Conversation

In an increasingly stressful, productivity driven world, one might ask themselves, “Why would mental health professionals add more to their plates? Why would they agree to do a Trauma Intensive Comprehensive Clinical Assessment (TiCCA) for clients, rather than a regular Comprehensive Clinical Assessment (CCA)? Are we just reinventing the wheel?” Benchmarks’ Clinical Coaches, Jacqueline Millican-Crabb, LCSW, LCAS, CCS of Nazareth Child & Family Connection, and Celena Ditz, MS, LMFT of...

Prioritizing Partnerships with Aligning Values—An Introduction to Youth Villages

Youth Villages opened in 1986, and now provides children’s mental health services across 24 states in over 100 locations. They take pride in increasing positive outcomes for the children and families who participate in their services. In 2018, they reported 88% of the children they previously served are living successfully at home with their families 12 months after completing their programs! Youth Villages offers various programs for children and families involved with foster care. They...

Racial Equity in Clinical Assessments

Benchmarks' Partnering for Excellence (PFE) works to address the needs of child welfare involved youth and families by proactively connecting individuals to appropriate trauma-intensive assessments and treatment. One facet of exploration for Benchmarks is using data from PFE to examine racial disparities in mental health assessment and diagnosis in our PFE counties. It is known that connecting our youth and families to the most effective treatment lies in the hands of a great assessment. But...

TiCTaC: Trauma-Informed & Trauma Aware Communities

Everyone knows about TiCTaCs right? The tiny little breath mint candies that come in the adorable little boxes? They are typically found in the grocery store checkout aisles and gas stations. They’re offered in a variety of colors and flavors! So why are we sitting here talking about candy? This tiny treat is often mentioned during our work with DSS agencies and other community agencies. These fun little candies appear to have very little significance, but they have a much bigger meaning in...

Triumphant Trillium: Medicaid Managed Care Meets the Challenges of COVID

COVID may have created many challenges, but it also cultivated resilience, perseverance, ingenuity, creativity, and solidarity between our Benchmarks’ Partnering for Excellence (PFE) partners in Pitt and Craven county in eastern North Carolina. As 2021 begins we are still faced with many of the same challenges, but due to strong partnering we have found innovative ways that have allowed us to continue our trauma-informed work in improving the well-being of children and families that are...

Using Social Determinants of Health to Improve Outcomes for Child Welfare Involved Children and Families

Health can be significantly inconsistent between individuals and populations. Variables called the Social Determinants of Health (SDoH) assist in understanding the range of factors that affect a person’s overall well-being. SDoH are defined by the World Health Organization as “the conditions in which people are born, grow, live, work and age.” These environments are mostly shaped by the distribution of money, power and resources and have substantial impact on education, occupation, policies,...

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