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Training the Adult Learner: Lessons from Benchmarks CQi Team

When many of us think about education, we may picture children sitting in a classroom and a teacher at a chalk board. But many adults take part in educational opportunities and trainings throughout their personal and professional lives. Some participate in mandatory trainings to enhance skills while others seek learning opportunities for their own personal enjoyment. No matter the reason, adults learn differently than children, and their trainings and educational opportunities should reflect...

Words Matter: Screening vs. Assessment

Frequently in the world of mental health, we find ourselves using many terms that can become confusing, even for those that work within our systems. As Benchmarks continues to expand projects across North Carolina, we find that the terms “screening” and “assessment” have become a regular part of this confusion. The interchangeable use of these terms has contributed to mix-ups surrounding the terms’ actual meanings, leading professionals to inadvertently refer children and families to...

Changing Policies: A Trauma-Informed Approach

Pathways to Permanency Project, a Vaya Health initiative created to align the work of the child welfare and behavioral health systems, continues to develop solutions to improve outcomes for child welfare involved youth and families. Child welfare stakeholders utilize monthly workgroup sessions to explore the impact and feasibility required of each potential solution to identified problems. As the project managers, Benchmarks’ staff often hear that a potential solution is to create new...

Partner Spotlight: Cleveland County DSS

In this month’s Partner Spotlight, Benchmarks would like to highlight our partners at Cleveland County DSS. Since 2016, Cleveland County has been working with Benchmarks’ Center for Quality Improvement to implement Partnering for Excellence (PFE), a project that aims to ensure child welfare involved youth are appropriately screened, assessed, and treated for trauma in a timely and effective manner. Recently, Cleveland transitioned to the sustainability phase of the project which means all...

TiCCA Train the Trainer Training

Two major components of implementation work are ensuring fidelity and sustainability. Benchmarks’ Standardized Assessment Protocol (SAP) focuses on fidelity when implementing the use of Trauma-Intensive Comprehensive Clinical Assessments (TiCCAs) through a rigorous training and certification process as well as ongoing continuous quality improvement processes. The project also focuses on the sustainability of TiCCA completion in local communities after Benchmarks is no longer providing...

Engaging Persons with Lived Experience in System Improvement Projects

We are gaining momentum in our Pathways to Permanency Project, a Vaya Health initiative to align the work of the child welfare and behavioral health systems. Workgroup sessions are taking place monthly, stakeholders’ meetings are occurring quarterly and in between we are busy ensuring the work moves ahead so that sustainable change is possible. However, as we have navigated this project it has been overwhelmingly clear that we needed and wanted to include individuals with lived experience in...

Restoring the Nervous System by Healing the Mind-Body Connection

One of the aims of Benchmarks’ Partnering for Excellence (PFE) is to educate communities about the effects of trauma and adverse childhood experiences (ACEs); specifically, how these effects impact the youth and families that encounter the child welfare system. Through our work we know that when systems are trauma-informed, it can help shift the perspectives of professionals from “What is wrong with you?” to “What happened to you?”, which ultimately informs the way we treat and address...

Spotlight: SPARC Services & Programs

SPARC Programs & Services provides children and family mental health services in a variety of locations across North Carolina, from the Piedmont to the Western areas of the state. SPARC has become the most recent private provider to have clinicians trained to administer the Benchmarks’ Standardized Assessment Protocol (SAP) Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) to children over the age of 4 entering foster care. SPARC was selected by the Burke and Rutherford SAP...

The Disconnect

What if every decision we made was based solely on what we knew? How might that change our personal behaviors that impact our health? For example, if I took everything out of the equation other than what nutrients my body required, I would only select quality foods 100% percent of the time. This means I would never waiver on my decision to eat healthy, even when offered my favorite treat. When faced with the decision to grab a quick bite from fast food restaurant than to prepare a meal at...

June is PTSD Awareness Month

While many of us involved in this work are aware of the importance of understanding the impact that diagnoses like posttraumatic stress disorder (PTSD)—a mental health condition which results in coping difficulties following traumatic experiences—and other trauma related disorders can have on people’s lives, the reality is that many still lack necessary awareness. As we, in our roles as professionals, allies, advocates, and educators celebrate PTSD awareness month and work to engage those...

The Impact of Trauma on Physical Health Part II

A few weeks ago, we looked at how trauma can impact one’s physical health in the “Impact of Trauma on Physical Health” blog. Today, we will look further into the work that Benchmarks is doing to support multidisciplinary collaboration in order to improve the physical health outcomes for children across the state. Benchmarks develops and implements specific pilot projects across various catchment areas in North Carolina. These pilot projects are designed to encourage multidisciplinary...

A Full-Circle Moment

Approximately every six weeks, each Benchmarks Center for Quality Integration team member is responsible for a blog post on our PACEs Connection page. Each month, one blog is a Partner Spotlight which highlights the incredible work happening across the state of North Carolina. For the month of May, Benchmarks Consultant, Sharron Roberts authored our partner spotlight blog where she shared about her “full-circle moment” below. My search to highlight a partner in our Pathways to Permanency...

Nature RX – How Nature-Based Interventions Can Support Healing & Well-Being in the Face of Trauma

Benchmarks’ Partnering for Excellence (PFE) joins forces with County Department of Social Services offices, LME/MCOs, and private providers to address the trauma related needs of children involved in the child welfare system. Knowing that children involved in child welfare are more likely to experience trauma than their non-involved peers, the partnerships work to screen these children for trauma and connect them to an assessment to address their needs. In response, Benchmarks designed the...

Why Use a Standardized Battery of Measures in Mental Health Assessments?

The question posed in the title is one that Benchmarks’ project managers and coordinators hear often during our implementation work within our state’s social services and mental health agencies. As busy as our mental health clinicians are, why would we want them to spend more time completing a battery of measures for children and families that need to get into services as quickly as possible? Isn’t it better to get their basic comprehensive clinical assessment completed quickly and start...

A Vision for Pathways to Permanency

Last summer Benchmarks began facilitating a project to address the overwhelming challenges facing the child welfare serving system in North Carolina. When Vaya Health, a Medicaid managed care organization in North Carolina, approached Benchmarks about managing the project they recognized negative impacts on youth in foster care from the longstanding misalignment between the child welfare and the behavioral healthcare system. We began by hearing from stakeholders about how to best meet the...

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