In March 2016, Waupaca County Department of Health and Human Services shared the events and conditions that created the context and need to move an entire human services agency to a trauma-informed approach to human service practice and administration.
Presenters shared the the nine principles of trauma- informed care that Waupaca County DHHS developed. They modeled and demonstrated concrete examples of how these principles were successfully incorporated into the environment and operations of their organization. Strategies and lessons learned were shared to demonstrate the importance of leadership and support from administration on incorporating a culture shift towards trauma-informed organizational health.
This presentation provides ideas and strategies related to implementing trauma-informed care and civility in their agencies. Waupaca DHHS’s leadership team gave concrete examples of their administrative commitment to fostering change, and shared the leadership charter, along with an overview of pivotal directions and decisions related to organizational effectiveness (OE) activities, intentional recruitment efforts, and staffing changes that promoted widespread agency culture change. Finally, Waupaca DHHS explained the array of additional projects, activities and trainings provided to staff at all levels of the organization to foster employee wellness, professional development, employee satisfaction and retention.
Here's the link to the webinar: https://vimeo.com/158386454
Here's the link to the webinar's PPT slides: http://ncwwi.org/files/NCWWI_MindtheGap_Waupaca_County.pdf
For presenter bios, go here: http://ncwwi.org/index.php/link/256-mind-the-gap-6-becoming-a-trauma-informed-child-welfare-agency-the-waupaca-county-journey
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