Tagged With "Benchmarks North Carolina"
Blog Post
Worth the Effort: Building Resilience in Social Workers
Let’s talk ·R·E·S·I·L·I·E·N·C·E! Resilience is an individual’s ability to overcome adversity, and it is influenced by many factors. A person’s resilience is strongly impacted by their environment and support systems within their lives. A supportive environment, relationships, and connections with other trusted and dependable human beings can make a tremendous difference in the lives of children and families who have endured toxic stressful and traumatic situations. We know how important...
Blog Post
Benchmarks Unveils New Infographic
Benchmarks' Partnering for Excellence redesigns the local child welfare/behavioral health system, changing the way DSSs, MCOs, local providers, and the wider community understand trauma and the need for accessible, appropriate mental health services for children, youth and families who have experienced potentially traumatic events. PFE aims to lead communities to an understanding of the importance of trauma-informed and trauma-responsive communities, to create a lasting change in the...
Blog Post
Going Virtual: How to Have the Most Success with Virtual Trainings
Like many of you, we have had to learn (and quickly might I add) to adapt our work to remote working needs. In doing this we have had to work closely with our partners to not just keep the work we do in our cross-system projects afloat…but to thrive as well. With new partners engaging in the work we do throughout COVID, we have really honed in our skills for conducting trainings virtually. Below we share what we call “lessons learned” on how to improve the virtual learning experiences of...
Blog Post
Rock Star Partner Highlight: Easter Seals UCP
While the COVID-19 pandemic has presented many unique challenges, it has also been a catalyst for creative solutions to help support those who need it most. This week we would like to highlight the work of Benchmarks’ Partnering for Excellence (PFE) partner, Easter Seals UCP. Easter Seals UCP is working in partnership with PFE in Pitt and Craven county DSSes and Trillium, the area’s LME/MCO. Easter Seals UCP has taken on the challenge to help their clients and staff navigate the pandemic,...
Blog Post
2021 Resolutions- Thinking Beyond the Norm!
With a new year beginning, it is also a time that many of us set the traditional new year’s resolutions. The top four resolutions made for 2021 according to a recent poll were losing weight, increasing exercise, saving money, and making more friends. Are you surprised that after experiencing a pandemic in 2020 that managing stress did not appear as one of the top 4 new year’s resolutions in the poll? I noticed that the top four goals have tangible outcomes that are measurable – lower numbers...
Blog Post
Bridging the Academic Gap During the Pandemic – Tutoring & Caregiver Resources
For most, COVID-19 has completely changed the way people approach their everyday activities, such as attending school. This disruptive turn of events has drastically changed the way education is being delivered, with many school systems switching to a virtual or remote learning platform. For many children and families, these needed yet significant changes have added challenges that many are seeing impact children’s ability to succeed in school. In response to this, our newest Benchmarks’...
Blog Post
Triumphant Trillium: Medicaid Managed Care Meets the Challenges of COVID
COVID may have created many challenges, but it also cultivated resilience, perseverance, ingenuity, creativity, and solidarity between our Benchmarks’ Partnering for Excellence (PFE) partners in Pitt and Craven county in eastern North Carolina. As 2021 begins we are still faced with many of the same challenges, but due to strong partnering we have found innovative ways that have allowed us to continue our trauma-informed work in improving the well-being of children and families that are...
Blog Post
Prioritizing Partnerships with Aligning Values—An Introduction to Youth Villages
Youth Villages opened in 1986, and now provides children’s mental health services across 24 states in over 100 locations. They take pride in increasing positive outcomes for the children and families who participate in their services. In 2018, they reported 88% of the children they previously served are living successfully at home with their families 12 months after completing their programs! Youth Villages offers various programs for children and families involved with foster care. They...
Blog Post
TiCTaC: Trauma-Informed & Trauma Aware Communities
Everyone knows about TiCTaCs right? The tiny little breath mint candies that come in the adorable little boxes? They are typically found in the grocery store checkout aisles and gas stations. They’re offered in a variety of colors and flavors! So why are we sitting here talking about candy? This tiny treat is often mentioned during our work with DSS agencies and other community agencies. These fun little candies appear to have very little significance, but they have a much bigger meaning in...
Blog Post
How Benchmarks Center for Quality Integration’s Organizational Culture Influences Community Work
Organizational culture is the overall personality of an organization. This is comprised of attitudes, experiences, beliefs, and the values of an organization. An organization’s culture shapes and controls the interactions within the partnerships between agencies. Benchmarks’ Center for Quality Integration (The Center) internal organizational culture is reflected and filtered down to our communities through the daily work we do. The Center strongly values advocacy for the child welfare,...
Blog Post
Racial Equity in Clinical Assessments
Benchmarks' Partnering for Excellence (PFE) works to address the needs of child welfare involved youth and families by proactively connecting individuals to appropriate trauma-intensive assessments and treatment. One facet of exploration for Benchmarks is using data from PFE to examine racial disparities in mental health assessment and diagnosis in our PFE counties. It is known that connecting our youth and families to the most effective treatment lies in the hands of a great assessment. But...
Blog Post
Rockingham County Youth Services Rockstar Spotlight
Rockingham County Youth Services (RCYS) is a local county government agency in Rockingham County, NC that provides counseling and other community alternatives for school-aged youth and their families. RCYS began in Rockingham County in 1979 as a program for troubled youth. Since then, the agency has evolved to provide programs that include counseling for children and adolescents, parenting classes, as well as programs ranging from teen court to substance abuse prevention. The evolution of...
Blog Post
Exploring the Impossible Imperative
Every year our Benchmarks Center for Quality Improvement (CQi) team carefully selects books for our team to read as a part of our “book club”. The goal of this book club is to increase our team’s knowledge, expertise, and understanding of the systems and individuals we aim to serve through our work throughout the state. Last week, staff wrapped up the club book “The Impossible Imperative: Navigating the Competing Principles of Child Protection” written by Jill Duerr Berrick. We know when...
Blog Post
Yes! Because We Care!
YES! A resounding YES! This is the standard response given from Children's Homes of Cleveland County (CHCC) when asked about opportunities to come together to learn, grow, and develop in a safe, stable environment for children and families. After all, these are the words penned in the mission statement of the organization, but it is worth noting that this organization strives in every way to live this out. As a trauma informed agency, Children’s Homes of Cleveland County has been a leader in...
Blog Post
Nazareth Child & Family Connection: Empowering Youth and Families
Nazareth Child and Family Connection has been a vital member to Benchmarks’ Partnering for Excellence (PFE) partnership since 2012. While they offer amazing services to the children and family involved in the project, Nazareth is also a huge contributor to innovative and best practice in and around their community. Nazareth was founded in 1906 and has since continued to provide an array of services to meet the needs of children and families located in Rowan and Davidson Counties. Their...
Blog Post
Rally for House Bill 914: Support our Direct Care Workforce
Thank you to everyone who reached out to legislators for our rally day on House Bill 914 Support Our Direct Care Workforce! A special thanks to Lutheran Family Services , Universal Mental Health Services , Alexander Youth Network , A Small Miracle and ACI-Dungarvin (North Carolina) , for having attendees who came to the legislature! If we missed anyone else who came to Raleigh, we apologize and hope you will let us know you were there! We had a fantastic press conference with Representative...
Blog Post
In it for the Long Haul
In a few short weeks, Rowan County DSS will host their last implementation meeting for the Partnering for Excellence (PFE) initiative. Rowan County DSS has been working in partnership with Cardinal Innovations for the last seven years to implement the PFE pathway among their staff and improve the "trauma informedness" of their community. Building a trauma informed culture within the agency and among community members and stakeholders is much more than providing education and improving...
Blog Post
Support is Key: How Licensed Independent Practitioners in North Carolina are Navigating Medicaid Transformation
In North Carolina, Medicaid Transformation is well under way with most beneficiaries receiving services through Medicaid Managed Care as of July 1 st , 2021. In this model, recipients choose an integrated health plan—covering both their physical and mental/behavioral health needs—from one of five prepaid health plans (PHPs) with which the state is contracted. This is a shift from North Carolina’s previous Medicaid system which separated the physical and mental/behavioral health dollars and...
Blog Post
An Introduction to Support, Incorporated
We are pleased to announce one of our partnering clinical agencies for Burke and Rutherford counties within the Standardized Assessment Protocol project--Support, Incorporated! Support, Inc, which was founded in 2001, is located in Gaston, Lincoln, Cleveland, and Catawba County and is contracted with several Managed Care Organizations within North Carolina. Support, Inc has a strong clinical model that incorporates behavioral practices and ecosystemic principles—they aim to combine both...
Member
Susan Willis
Member
Jay Ruebel
Blog Post
Pandemic Fatigue in the Child Welfare Workforce
Benchmarks’ Partnering for Excellence project works closely with child welfare workers to address trauma in families across the state of North Carolina. We are often inspired by the hard work and dedication we see from our state’s child welfare workers. Their days are centered around supporting those in need, and often helping those who find themselves in crisis. It is demanding work and research shows child welfare work and professionals in social services experience higher rates of stress...
Blog Post
CTSHealth
CTSHealth was established in 2001 as a continuity of care service in Charlotte, NC. They had an initial interest in foster care awareness which has ultimately led to additional service implementation. Most recently, these additional services included participation in Benchmarks’ SAP project. CTSHealth provides community support adult services, outpatient treatment services, and rehabilitative behavioral health services. They strive to implement trauma-informed and trauma-aware services by...
Blog Post
Saying Farewell: Davidson County Child Welfare Stays Trauma Informed
At the end of this month, we at Benchmarks’ Partnering for Excellence will be saying farewell to our DavCard partnership- partnership between Davidson County Department of Social Services (DSS) and Cardinal Innovations Managed Care Organization. Over the past four and a half years Benchmarks has worked alongside leadership at both Cardinal Innovations and Davidson County DSS to implement our trauma-informed system alignment project known as PFE. Through this initiative, Davison County DSS,...
Blog Post
Benchmarks Engages in Local Efforts to Mirror Statewide Health Integration
For those who may not be aware, July 1, 2021, North Carolina (NC) launched a large transformation within its Medicaid program, referred to as Medicaid Transformation. Prior to this transformation, Medicaid recipients’ physical and behavioral health needs were handled as separate issues because of “ how” and “ where” funds were managed. For recipients, this separation often resulted in service dis-cohesion for those with co-morbidities or co-occurring mental and physical health needs. Since...
Blog Post
Alexander Youth Network Continues to Advocate for Trauma Informed Services
In July, North Carolina started the process of Medicaid transformation. Oversight and management of some Medicaid behavioral health dollars transitioned from more regionalized, specialized organizations to statewide organizations that focus on both behavioral health and physical health. During this transition, providers have worked tirelessly to ensure that much needed services continue despite logistics surrounding health plans. During the process of Medicaid transformation, providers have...
Blog Post
Warning: Positive Changes Ahead!
Benchmarks is pleased to announce the implementation of a new project which seeks to improve the lives of children in the child welfare system. In conjunction with Vaya Health, a Medicaid managed care organization in North Carolina, we are excited to begin this important work. We believe this project has the potential to greatly impact the services children receive, the way professionals work together, and enhance the lives of the families we serve. Benchmarks has proven success in project...
Blog Post
All Systems Go! Vaya Health and Benchmarks Kickoff Child Welfare Project with DSS Directors
Earlier this month we announced Benchmarks will be working on a new project with Vaya Health, a Medicaid managed care organization in North Carolina, to improve the lives of children in the child welfare system. Benchmarks will provide consulting and training services regarding the alignment of practices of the local child welfare system and the behavioral healthcare provider system. To jumpstart this effort, Vaya and Benchmarks invited each DSS Director from Vaya’s current 22 counties as...
Blog Post
Partnering to Care for Families: Highlighting the Work of Integrated Family Services
Benchmarks’ Center for Quality Integration (CQi) would like to say Happy Anniversary to our partners at Integrated Family Services! A year ago, the agency made the decision to join the Benchmarks’ Partnering for Excellence (PFE) initiative between Trillium Health Resources and two of their partnering child welfare organizations in Pitt and Craven counties. Since joining, Integrated Family Services (IFS) has been more than just a stellar partner. Their commitment to collaborating with...
Blog Post
Human Trafficking Risk Screening Project in Children’s Homes in North Carolina
Human trafficking and child sex trafficking are topics being more widely discussed across the state of North Carolina than ever before. Human service agencies are beginning to shift their focus to better understand and address this issue. Following changes within the child welfare system’s utilization of congregate care and the implementation of the Families First Prevention Services Act, one major implication that has become known are the risk factors that heighten a child’s likelihood of...
Blog Post
Opportunities for Healing: Exploring Strategies to Improve Racial Disproportionalities & Disparities in Child Welfare
Research shows that due to substantial histories of abuse, neglect, and increased exposure to trauma, youth in foster care have exceptional concerns regarding their mental health needs. “Rates of psychiatric symptoms and disorders, such as attention-deficit/hyperactivity disorder, posttraumatic stress disorder, and reactive attachment disorder, are much higher in children in foster care” (Lohr & Jones, 2016). When we couple this knowledge with data on racial disproportionality and...
Blog Post
Saying Farewell: Rockingham County Continues SAP Independently
Rockingham County Department of Health and Human Services, Division of Social Services (RCDHHS-DSS) began their journey with the Standardized Assessment Protocol (SAP) in 2019. During this time, the DSS staff have worked to increase their knowledge of trauma-informed practices to best meet the needs of children entering permanency planning. The SAP process includes timely screening for trauma in order to quickly identify a child’s need for further assessment, so that they are more likely to...
Blog Post
A Trauma-Informed Approach to Court
As a result of a 2015 federal review of child welfare practices in North Carolina, the North Carolina Administrative Offices of Court and other judicial partners engaged local court and local social services offices to address issues of children receiving permanency. District Permanency Collaboratives were established as a result of the federal a review of child welfare practices. The collaboratives in each North Carolina judicial district were charged to hold quarterly meetings to include...
Blog Post
Takeaways from the 2022 Kids: Empowered Communities Driving Change Conference
Benchmarks’ staff attended the virtual policy summit hosted by NC Child and the NC Essentials for Childhood Initiative on March 29 th and 30 th . The two-day conference was packed with inspirational messages from child advocates across North Carolina. After a formal opening from NC Child Executive Director, Michelle Hughes, and a moving keynote address with a call to action by Reverend Dr. Starsky Wilson of the Children’s Defense Fund, organizers from across the state came together to host...
Blog Post
Sandhills Center Dives into TiCCA Work in the Midst of Change Whirlwinds
Change is difficult anytime an organization must undergo it, but it is doubly hard when that organization is navigating multiple systemic changes. Add in growing the organization’s number of consumers and partner agencies to the mix, and things can feel downright impossible. In the past year, North Carolina’s Local Management Entities-Managed Care Organizations (LME-MCOs) have weathered re-alignments, with some North Carolina counties choosing to shift to another LME-MCO catchment area.
Blog Post
Pamlico Child & Family Therapy - Partner Spotlight
Benchmarks’ Partnering for Excellence (PFE) project works to align local private providers, LME/MCO partners, and local Departments of Social Services, as well as the community to better address the trauma-related needs of children and families encountering the child welfare system. Research shows that addressing trauma early on is imperative to bettering the outcomes of those who have experienced it. With so many children and families having trauma exposure, we recognized a need to...
Blog Post
Healthy Opportunities Pilot Launches in North Carolina
The Healthy Opportunities Pilot is one of many innovative approaches the North Carolina Department of Health and Human Services (NCDHHS) has taken in the last few years in its commitment to developing a system suited to improve the health and wellbeing of North Carolinians. Research shows that while quality medical care is critical, up to 80% of a person’s health is determined by social and environmental factors. The Healthy Opportunities pilot aims to implement a series of well researched,...
Blog Post
A Vision for Pathways to Permanency
Last summer Benchmarks began facilitating a project to address the overwhelming challenges facing the child welfare serving system in North Carolina. When Vaya Health, a Medicaid managed care organization in North Carolina, approached Benchmarks about managing the project they recognized negative impacts on youth in foster care from the longstanding misalignment between the child welfare and the behavioral healthcare system. We began by hearing from stakeholders about how to best meet the...
Blog Post
Nature RX – How Nature-Based Interventions Can Support Healing & Well-Being in the Face of Trauma
Benchmarks’ Partnering for Excellence (PFE) joins forces with County Department of Social Services offices, LME/MCOs, and private providers to address the trauma related needs of children involved in the child welfare system. Knowing that children involved in child welfare are more likely to experience trauma than their non-involved peers, the partnerships work to screen these children for trauma and connect them to an assessment to address their needs. In response, Benchmarks designed the...
Blog Post
A Full-Circle Moment
Approximately every six weeks, each Benchmarks Center for Quality Integration team member is responsible for a blog post on our PACEs Connection page. Each month, one blog is a Partner Spotlight which highlights the incredible work happening across the state of North Carolina. For the month of May, Benchmarks Consultant, Sharron Roberts authored our partner spotlight blog where she shared about her “full-circle moment” below. My search to highlight a partner in our Pathways to Permanency...
Blog Post
The Impact of Trauma on Physical Health Part II
A few weeks ago, we looked at how trauma can impact one’s physical health in the “Impact of Trauma on Physical Health” blog. Today, we will look further into the work that Benchmarks is doing to support multidisciplinary collaboration in order to improve the physical health outcomes for children across the state. Benchmarks develops and implements specific pilot projects across various catchment areas in North Carolina. These pilot projects are designed to encourage multidisciplinary...
Blog Post
Benchmarks' CQi Staff Take a Daring Journey to Leadership
Over the last year Benchmarks’ Center for Quality Integration (CQi) staff have been working through leadership training using the Brené Brown Daring to Lead book. Unlike many books on leadership, Brené tackles the concept through the lens of vulnerability and courage. Both are notions which do not typically come to mind when most people think about leadership. While the book does touch on concepts like effective supervision and management techniques, the foundations are grounded in helping...
Blog Post
June is PTSD Awareness Month
While many of us involved in this work are aware of the importance of understanding the impact that diagnoses like posttraumatic stress disorder (PTSD)—a mental health condition which results in coping difficulties following traumatic experiences—and other trauma related disorders can have on people’s lives, the reality is that many still lack necessary awareness. As we, in our roles as professionals, allies, advocates, and educators celebrate PTSD awareness month and work to engage those...
Blog Post
The Disconnect
What if every decision we made was based solely on what we knew? How might that change our personal behaviors that impact our health? For example, if I took everything out of the equation other than what nutrients my body required, I would only select quality foods 100% percent of the time. This means I would never waiver on my decision to eat healthy, even when offered my favorite treat. When faced with the decision to grab a quick bite from fast food restaurant than to prepare a meal at...
Blog Post
Spotlight: SPARC Services & Programs
SPARC Programs & Services provides children and family mental health services in a variety of locations across North Carolina, from the Piedmont to the Western areas of the state. SPARC has become the most recent private provider to have clinicians trained to administer the Benchmarks’ Standardized Assessment Protocol (SAP) Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) to children over the age of 4 entering foster care. SPARC was selected by the Burke and Rutherford SAP...
Blog Post
Partner Spotlight: Cleveland County DSS
In this month’s Partner Spotlight, Benchmarks would like to highlight our partners at Cleveland County DSS. Since 2016, Cleveland County has been working with Benchmarks’ Center for Quality Improvement to implement Partnering for Excellence (PFE), a project that aims to ensure child welfare involved youth are appropriately screened, assessed, and treated for trauma in a timely and effective manner. Recently, Cleveland transitioned to the sustainability phase of the project which means all...
Blog Post
Words Matter: Screening vs. Assessment
Frequently in the world of mental health, we find ourselves using many terms that can become confusing, even for those that work within our systems. As Benchmarks continues to expand projects across North Carolina, we find that the terms “screening” and “assessment” have become a regular part of this confusion. The interchangeable use of these terms has contributed to mix-ups surrounding the terms’ actual meanings, leading professionals to inadvertently refer children and families to...
Blog Post
TiCCA Train the Trainer Training
Two major components of implementation work are ensuring fidelity and sustainability. Benchmarks’ Standardized Assessment Protocol (SAP) focuses on fidelity when implementing the use of Trauma-Intensive Comprehensive Clinical Assessments (TiCCAs) through a rigorous training and certification process as well as ongoing continuous quality improvement processes. The project also focuses on the sustainability of TiCCA completion in local communities after Benchmarks is no longer providing...
Blog Post
Restoring the Nervous System by Healing the Mind-Body Connection
One of the aims of Benchmarks’ Partnering for Excellence (PFE) is to educate communities about the effects of trauma and adverse childhood experiences (ACEs); specifically, how these effects impact the youth and families that encounter the child welfare system. Through our work we know that when systems are trauma-informed, it can help shift the perspectives of professionals from “What is wrong with you?” to “What happened to you?”, which ultimately informs the way we treat and address...
Blog Post
Training the Adult Learner: Lessons from Benchmarks CQi Team
When many of us think about education, we may picture children sitting in a classroom and a teacher at a chalk board. But many adults take part in educational opportunities and trainings throughout their personal and professional lives. Some participate in mandatory trainings to enhance skills while others seek learning opportunities for their own personal enjoyment. No matter the reason, adults learn differently than children, and their trainings and educational opportunities should reflect...