Contact tracing & trauma informed phone scripts/guidelines

Hi - wondering if anyone has developed or is aware of any resources / guidelines / scripts / suggested language for newly trained contact tracing folks to ensure they use trauma informed language and protocols in their communications with the people they're contacting about COVID exposure. If you know of any resources you could share, that would be terrific! Thanks!

6/10/206:54 AM

Original Post

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        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
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        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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