The past year taught us valuable lessons about work and well-being.With the abrupt shift to remote work, many of us found ourselves juggling the demands of work, school, and home life in new ways. The pandemic highlighted and magnified the connection between work and overall well-being. It exposed all of us to new sources of stress and different kinds of fatigue. On the plus side, it taught us valuable lessons about how we can reorganize our lives, our work, and our workplaces so that they are more flexible and more conducive to well-being. Now, as many companies are moving to a hybrid work model, we have an extraordinary opportunity to apply what we’ve learned during the pandemic, and design more equitable and human-centered workplaces and work experiences.
We need to approach hybrid work in an intentional way. There are no simple answers when it comes to designing a hybrid work model. What we can do is understand the challenges, and be intentional about the steps we take. Our model at Deloitte has long required the ability to effectively work both onsite and virtually, with time spent across client sites, offices, and home. Now, as we design a hybrid work model for our US workforce, we are taking a hard look at when and where our people need to be together, and how we can reduce the time we spend traveling and commuting. Perhaps the most drastic of changes we can expect to see in the “new normal” is a reduction in business travel across the board. In a recent survey of our clients, 69% said they expect travel budgets to be reduced to at least 75% of what they were pre-pandemic. As we continue to meet the needs of our clients, we will collectively travel less. This deliberate, data-driven approach will have the added benefit of supporting our sustainability net-zero 2030 commitment.
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