Technology Divide Between Senior 'Haves' and 'Have-Nots' Roils Pandemic Response [californiahealthline.org]

Rafael Maravilla(PACEs Connection Staff) 7/23/205:38 PM

By Judith Graham, California Healthline, July 23, 2020

Family gatherings on Zoom and FaceTime. Online orders from grocery stores and pharmacies. Telehealth appointments with physicians.

These have been lifesavers for many older adults staying at home during the coronavirus pandemic. But an unprecedented shift to virtual interactions has a downside: Large numbers of seniors are unable to participate.

Among them are older adults with dementia (14% of those 71 and older), hearing loss (nearly two-thirds of those 70 and older) and impaired vision (13.5% of those 65 and older), who can have a hard time using digital devices and programs designed without their needs in mind. (Think small icons, difficult-to-read typefaces, inadequate captioning among the hurdles.)

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