Tagged With "Learning and Leadership Summit"
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Sponsorship Opportunities Available!
We hope you will consider sponsoring our exciting Benchmarks' Partnering for Excellence (PFE) Fourth Annual Conference coming up on September 11-12, 2019 in Winston Salem. Benchmarks' Partnering for Excellence is a leader in system integration and this conference brings together leaders from various systems all across the state. Not only will private providers be in attendance, so will Departments of Social Services, various LME/MCOs, experts with lived experience, and other child and...
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Taking Lessons Learned from the ACES Southeastern Summit 2017 to the Heart
Post by Carla Whaley- Partnering for Excellence Project Assistant This was my first ACEs conference. I did not know what to expect. Two days were ahead of me, full of Keynote speakers and breakout sessions, set in the beautiful backdrop of western North Carolina’s Blue Ridge Mountains. The breakout sessions I chose were all very different, ranging from Exploring ACEs among Mothers and Daughters , to Creating Compassionate Schools Using Trauma Informed Strategies , to Yoga for Resiliency and...
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Benchmarks Annual Meeting: Reflections on Dr. Sandra Bloom's Presentation
Earlier this week, Benchmarks North Carolina hosted our annual meeting for executive leaders and membership to celebrate progress over the last year and visions for the year to come. In order to assist members in continuing to set the Benchmarks standard for years to come, each year innovative leaders from the fields of practice, policy, technology, and research are invited to present. This year, members had the fortunate experience of listening to this year’s speaker, Dr. Sandra Bloom,...
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Benchmarks - Partnering for Excellence Job Post - Pitt & Craven County Project Assistant
Hi Everyone! Benchmarks is expanding and we are super excited to announce that we will be hiring for a Project Assistant for Pitt and Craven County’s Partnering for Excellence initiative! Attached is a PDF of the job description and qualifications in detail. We anticipate filling this position by the end of January! Please if you would, share with those that you feel may qualify. Thank you in advance! Lavita
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Benchmarks PFE Teens in Toxic Times: The Cake Example
Approximately a month ago, I had the pleasure of presenting at the Partners Behavioral Health Summit (PBHM), Teens in Toxic Times . The goal of the summit was to generate conversations about topics impacting today's adolescent youth. Participating in these conversations were individuals from of various systems who interact, advocate, and provide services to adolescent populations. During my presentation, Understanding the Impact of Childhood Traumatic Stress on Adolescents, I presented what...
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Craven County Lunch and Learn
Over the past few months, the Benchmark’s Partnering for Excellence (PFE) team has been working diligently to prepare our newest partnership in Pitt and Craven counties to become effective advocates as they become a more trauma-informed community. We have been thrilled by the collaboration and efforts that we have seen coming from The Department of Social Services’ (DSS) Child Welfare teams, Trillium—the managed care organization supporting the PFE implementation locally—and, local mental...
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From A to R: Lessons at the Child Fatality Prevention Summit
Benchmarks' Partnering for Excellence Project Director, Jenny Cooper, had the opportunity to talk about everything from ACEs to Resiliency at North Carolina's Child Fatality Prevention Summit. The Summit was the first of its kind in the state and brought together Community Child Prevention Team and Child Fatality Taskforce Teams from throughout the state. While the morning plenary session spoke of ACEs and the high rates of ACEs in North Carolina, Jenny's presentation took the opportunity to...
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Lessons Learned from Sandra Bloom: Tackling STS at the Workplace
"We must be conscious and deliberate in engaging in self-care behaviors." ~Dr. Sandra Bloom Benchmarks North Carolina hosted our annual meeting at the beautiful Grandover Resort in Greensboro. At this meeting, successes are celebrated, and visions are sketched for the upcoming year. This year, members had the privilege of hearing from keynote speaker, Dr. Sandra Bloom, founder of the Sanctuary Model. Dr. Bloom shared how chronic stress and trauma impacts us at an organizational level.
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Personal stories the set tone of hearing in U.S. Senate HELP Committee on Opioid Crisis Response Act
Jennifer Donahue, Delaware Office of the Child Advocate, testifies before the HELP Committee (Jennifer Perry to her right) ____________________________________________________________ Some seasoned advocates say legislators are influenced by stories while their staffs are swayed by data. There was some of both at the April 11 hearing on the draft Opioid Crisis Response Act of 2018 of the U.S. Senate HELP (Health, Education, Labor & Pensions) Committee but it was the personal stories that...
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PFE Booster
Have you ever needed a boost ? Perhaps it was just a little help to make you taller or did you need a few encouraging words that could help redirect your path? The staff at Cleveland County DSS were showing signs that they needed a boost up after implementing the Partnering For Excellent (PFE) initiative in Cleveland County, NC almost four years ago. With changes in leadership, staff and organizational structure, including the welcome of a new director, along with general fatigue and...
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Prevent Child Abuse North Carolina 2019 Learning and Leadership Summit
Last month, Benchmarks’ Partnering for Excellence (PFE) Chief Research and Development Officer, Jenny Cooper, and Project Coordinator, Julia Holcomb, co-presented at the Prevent Child Abuse North Carolina (PCANC) 2019 Learning and Leadership Summit in Raleigh, North Carolina. Benchmarks’ Partnering for Excellence (PFE) is an initiative intended to improve the behavioral health and well-being outcomes for children involved in the child welfare system. It creates a partnership between the...
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Reflections from the ACES Southeastern Summit 2017
Authored by Keesha Corbin, Partnering for Excellence Project Coordinator Walking through the doors of the Renaissance Hotel in Asheville, North Carolina, there was a bustle of excitement. Everyone came to life during the first presentation by Mary Lynn Barrett as we sung together as an audience. Next came the presentation that everyone had been waiting for, Dr. Felitti, the researcher that gave a new meaning to the work of so many in the audience. Looking around the audience, I saw many...
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Re: Taking Lessons Learned from the ACES Southeastern Summit 2017 to the Heart
Carla: This is AWESOME!!!!!!!!! This line is so concise and clear. "ACEs increase risk but resiliency brings healing." It's wonderful to hear your take on the summit and to hear that are doing yoga. YAHOO!!!!!!!!! GO you! Great piece! cis
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Tools to Mitigate Work Stress and Prevent Burnout: For Health Care Providers during COVID and Beyond
Whether you work in a hospital, a safety net clinic, or in another health care setting, no health care provider working during the COVID-19 pandemic needs to read the flurry of news stories that highlight the extreme stress experienced by people in this line of work – you already know it firsthand. This webinar will introduce health care providers to the Community Resiliency Model ( CRM ), an evidence-based method of managing traumatic stress, preventing burnout and building resiliency. This...
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2021 Resolutions- Thinking Beyond the Norm!
With a new year beginning, it is also a time that many of us set the traditional new year’s resolutions. The top four resolutions made for 2021 according to a recent poll were losing weight, increasing exercise, saving money, and making more friends. Are you surprised that after experiencing a pandemic in 2020 that managing stress did not appear as one of the top 4 new year’s resolutions in the poll? I noticed that the top four goals have tangible outcomes that are measurable – lower numbers...
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Bridging the Academic Gap During the Pandemic – Tutoring & Caregiver Resources
For most, COVID-19 has completely changed the way people approach their everyday activities, such as attending school. This disruptive turn of events has drastically changed the way education is being delivered, with many school systems switching to a virtual or remote learning platform. For many children and families, these needed yet significant changes have added challenges that many are seeing impact children’s ability to succeed in school. In response to this, our newest Benchmarks’...
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Benchmarks’ CQi Team Dares to Lead
Throughout our time working in human services, we realize that people with leadership titles are not the only ones utilizing leadership skills. Having a leadership title does not automatically make for a strong leader. This has been recognized by people in all career fields that require leading and following. Investing in professional development and helping to grow employees is important for all companies. Benchmarks’ Tara Fields, Chief Operating Officer, and Jenny Cooper, Chief Research...
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Partners Health Management Spotlight
Without the efforts of a dedicated multidisciplinary team, the work of the Standardized Assessment Protocol (SAP) would not be possible. SAP is proud to be aligned with Partners Health Management—the Local Management Entity-Managed Care Organization (or LME-MCO) for four of the six counties SAP is working with. Partners works diligently to manage services for the behavioral health care needs of those who reside in Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Rutherford, Surry, and...
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In it for the Long Haul
In a few short weeks, Rowan County DSS will host their last implementation meeting for the Partnering for Excellence (PFE) initiative. Rowan County DSS has been working in partnership with Cardinal Innovations for the last seven years to implement the PFE pathway among their staff and improve the "trauma informedness" of their community. Building a trauma informed culture within the agency and among community members and stakeholders is much more than providing education and improving...
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Saying Farewell: Davidson County Child Welfare Stays Trauma Informed
At the end of this month, we at Benchmarks’ Partnering for Excellence will be saying farewell to our DavCard partnership- partnership between Davidson County Department of Social Services (DSS) and Cardinal Innovations Managed Care Organization. Over the past four and a half years Benchmarks has worked alongside leadership at both Cardinal Innovations and Davidson County DSS to implement our trauma-informed system alignment project known as PFE. Through this initiative, Davison County DSS,...
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All Systems Go! Vaya Health and Benchmarks Kickoff Child Welfare Project with DSS Directors
Earlier this month we announced Benchmarks will be working on a new project with Vaya Health, a Medicaid managed care organization in North Carolina, to improve the lives of children in the child welfare system. Benchmarks will provide consulting and training services regarding the alignment of practices of the local child welfare system and the behavioral healthcare provider system. To jumpstart this effort, Vaya and Benchmarks invited each DSS Director from Vaya’s current 22 counties as...
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Spotlight: Surry County SAP Taking Its First Solo Flight
Today, Benchmarks is spotlighting our first Standardized Assessment Project participants, Surry County Department of Social Services (DSS) and Partners Health Management (Partners). In January 2022, Surry County DSS and Partners will embark on sustaining the Standardized Assessment Protocol (SAP) process on their own. Benchmarks implementation staff will step out of the picture and the partnership will take over local management of all project aspects. For the first 18 months of the project,...
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Spotlight on Chatham County DSS for Supporting Kinship Caregivers
Placing youth with relatives should be the first choice considered for children in custody, but we know that does not mean it is the easiest choice. Kinship providers are asked to take youth with very little notice, and they do not have the same amount of time to prepare as foster parents. Chatham County Department of Social Services has found that engaging relatives with a little different approach from traditional foster parents has been successful. One approach that has significantly...
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Getting Good Ideas to Work in Project Management
Benchmarks’ Center for Quality Integration (CQI) staff members are always learning new skills and honing current ones as they go about their daily project work. Over the years, staff have been enhancing their knowledge in child and adolescent brain development and further developing competencies in trauma-informed and resilience-focused work. These specific knowledge and skill sets are consistently applied across our project work within our child welfare and mental health systems. Though CQI...
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Takeaways from the 2022 Kids: Empowered Communities Driving Change Conference
Benchmarks’ staff attended the virtual policy summit hosted by NC Child and the NC Essentials for Childhood Initiative on March 29 th and 30 th . The two-day conference was packed with inspirational messages from child advocates across North Carolina. After a formal opening from NC Child Executive Director, Michelle Hughes, and a moving keynote address with a call to action by Reverend Dr. Starsky Wilson of the Children’s Defense Fund, organizers from across the state came together to host...
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Benchmarks' CQi Staff Take a Daring Journey to Leadership
Over the last year Benchmarks’ Center for Quality Integration (CQi) staff have been working through leadership training using the Brené Brown Daring to Lead book. Unlike many books on leadership, Brené tackles the concept through the lens of vulnerability and courage. Both are notions which do not typically come to mind when most people think about leadership. While the book does touch on concepts like effective supervision and management techniques, the foundations are grounded in helping...
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Spotlight: SPARC Services & Programs
SPARC Programs & Services provides children and family mental health services in a variety of locations across North Carolina, from the Piedmont to the Western areas of the state. SPARC has become the most recent private provider to have clinicians trained to administer the Benchmarks’ Standardized Assessment Protocol (SAP) Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) to children over the age of 4 entering foster care. SPARC was selected by the Burke and Rutherford SAP...
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Partner Spotlight: Cleveland County DSS
In this month’s Partner Spotlight, Benchmarks would like to highlight our partners at Cleveland County DSS. Since 2016, Cleveland County has been working with Benchmarks’ Center for Quality Improvement to implement Partnering for Excellence (PFE), a project that aims to ensure child welfare involved youth are appropriately screened, assessed, and treated for trauma in a timely and effective manner. Recently, Cleveland transitioned to the sustainability phase of the project which means all...
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Changing Policies: A Trauma-Informed Approach
Pathways to Permanency Project, a Vaya Health initiative created to align the work of the child welfare and behavioral health systems, continues to develop solutions to improve outcomes for child welfare involved youth and families. Child welfare stakeholders utilize monthly workgroup sessions to explore the impact and feasibility required of each potential solution to identified problems. As the project managers, Benchmarks’ staff often hear that a potential solution is to create new...
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Training the Adult Learner: Lessons from Benchmarks CQi Team
When many of us think about education, we may picture children sitting in a classroom and a teacher at a chalk board. But many adults take part in educational opportunities and trainings throughout their personal and professional lives. Some participate in mandatory trainings to enhance skills while others seek learning opportunities for their own personal enjoyment. No matter the reason, adults learn differently than children, and their trainings and educational opportunities should reflect...
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Children’s Center of Northwest North Carolina: SAP Provider Spotlight
The Benchmarks’ Standardized Assessment Project (SAP) and Surry County’s SAP Leadership Team welcome The Children’s Center of Northwest North Carolina as our newest Trauma-Intensive Comprehensive Clinical Assessment (TiCCA) provider! The Children’s Center of Northwest North Carolina (Children’s Center) provides a wide array of programs and services for children and families in the Northwestern region of North Carolina. Community Relations Coordinator, Valerie Smith, states “The Children’s...
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Setting Up for Success: Sharing Lessons Learned for Creating Sustainable Training Teams
Benchmarks’ Partnering for Excellence (PFE) is a test of change project that aims to provide Department of Social Services (DSS) agencies with a trauma-informed pathway to screen for and address trauma for child welfare-involved youth. To do this, the project focuses on cultivating a more trauma-informed community through education and trainings. In 2019, Benchmarks’ PFE began implementation in Pitt and Craven counties. Just a few years, the project shifted from the implementation phase into...
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Implementing Trauma Training at Cabarrus County DSS
The National Child Traumatic Stress Network (NCTSN) was created by Congress in 2000 as part of the Children’s Health Act to “raise the standard of care and increase access to services for children and families who experience or witness traumatic events.” This unique network of frontline providers, family members, researchers, and national partners is committed to changing the course of children’s lives by improving their care and moving scientific gains quickly into practice across the U.S.
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The Standardized Assessment Protocol Welcomes Cabarrus County to the Fold
Benchmarks is excited to welcome Cabarrus County DSS as the newest member of our Standardized Assessment Protocol (SAP) project! The SAP project is a process created to ensure prompt trauma screening for children over the age of four entering foster care to quickly identify a child’s need for further assessment, which increases their likelihood to receive the treatment necessary to reach their full potential. This treatment goes beyond just mental and behavioral health; treatment...
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Benchmarks Offers "Trauma & Resilience" Training
Beginning January 2023, Benchmarks’ Center for Quality Integration will add “Trauma & Resilience” to our catalog of offered trainings. “Trauma & Resilience” uses the National Childhood Traumatic Stress Networks’ (NCTSN’s) Child Welfare Trauma Training Toolkit as its base curricula with influences from our teams’ own “on the ground” knowledge, research, and experiences. Across North Carolina, Benchmarks has been assisting communities in efforts to become more trauma-informed over the...
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Partners Health Management Continues to Partner for Innovative Pilot Project
This week we are giving a shout out to Partners Health Management! They are a valuable teammate in making the Standardized Assessment Protocol (SAP) project successful, and Benchmarks is proud to be partnering with this organization. Partners serves as a Managed Care Organization (MCO) for clients with mental health concerns, intellectual and developmental disabilities, as well as substance use disorders, managing services for the behavioral health care needs of these populations. Partners...
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Vaya's Pathways to Permanency Project: Utilizing (b)(3) Respite to Support School Suspension
Since 2021 Benchmarks has been consulting with Vaya Health on a project called Pathways to Permanency . This project aims to coordinate efforts between Vaya, County DSS offices, and mental health providers to ensure youth in foster care have access to high quality behavioral health services. To better understand the needs of children, families, and professionals within Vaya’s catchment, landscape analyses and several focus groups were conducted. Main themes from initial discoveries were then...
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Successful Program Planning: How to Create Focus-Driven Solutions
One of the hardest things to do in project management is to define goals and objectives for your project. While it seems like a relatively simple task, clarifying goals and objectives that directly tie to the identified problems can be particularly difficult in the beginning stages of a project. This can especially be the case in health and human service-related fields where the aims of projects are often to solve complex issues that are compounded by systemic and political barriers. Due to...
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Cabarrus County In-Home Family Services Team begins SAP Implementation
Benchmarks is excited to announce that another Cabarrus County Department of Human Services Child Welfare Division team will be joining the Standardized Assessment Protocol (SAP) project! This will make Cabarrus the first county to have both their Permanency Planning and In-Home Family Services (IHFS) teams onboarded into the project during the same project year. The Benchmarks SAP project is a process in which children ages four and over who enter Permanency Planning or IHFS receive a...
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New! Benchmarks Supportive Supervision Training Workshop
Effective supervision and leadership are crucial for the success and engagement of organizations and their employees. However, the aftermath of the COVID-19 pandemic has presented significant challenges for many organizations, including staff retention and providing adequate training for new hires, especially those in management positions. Recognizing these concerns, Benchmarks has developed a groundbreaking training curriculum called “Supportive Supervision”. This comprehensive program,...
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Adult Learning Principles Training Focuses on Developing and Empowering Adult Learners
Benchmarks’ Center for Quality Integration (CQi) builds and implements prototype projects in North Carolina and through that implementation the impact of effective training programs has been critical to sustaining long-term project successes. To that end, how well the facilitators or trainers understand and develop instructional strategies for adult learners is an important measure of training programs. Benchmarks’ CQi is thrilled to now include an “Adult Learning Principles” (ADLP) training...
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Overcoming Workplace Stress Through Transparency
In the summer of 2018, I took on a second job. I was hired by Benchmarks to do 10 hours of data entry each week. The flexibility and time requirements complimented my primary job. This arrangement worked well until the fall of 2019. At that time, I learned the contract with my primary job, which would expire in a few months, would not be renewed. This meant that I would need full-time employment. I decided to be transparent and let my supervisor at Benchmarks know my situation. I explained...
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A Journey through Literature with Benchmarks CQi Staff
October may be National Book month, but any time is the it is the perfect time to honor the dedicated reading efforts of the Benchmarks Center for Quality Integration (CQi) staff. In 2019 they initiated a CQi staff book club, focusing on deepening their understanding of trauma-informed science, behaviors, and treatments, as well as exploring mental health, leadership, and project management. This initiative also aimed to gain insight into the worlds their project partners work in, such as...
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My Newcomer Experience with Benchmarks
“B enchmarks’ Center for Quality Integration redesigns the local child welfare/behavioral health system, changing the way child welfare, Medicaid Managed Care Organizations, local providers, and the wider community understand the need for accessible, appropriate mental health services for children, youth and families who have experienced potentially traumatic events .” Starting a new job has its challenges, one of which is learning a new culture. As a newcomer, being with the organization...
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Healthy Blue Spotlight
For our Partner Spotlight this month, Benchmarks’ Center for Quality Integration (CQi) is highlighting our work with Blue Cross and Blue Shield of North Carolina’s Healthy Blue Medicaid plan. Healthy Blue is one of the five health plans selected to provide Standard Plan services to NC Medicaid recipients. Standard Plans offer physical and mental/behavioral health coverage to individuals experiencing mild to moderate behavioral health concerns. Healthy Blue understands that even children with...
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Servant Leadership in Action
As we settle in to 2024, Benchmarks’ CQi team remains steadfast in our focus on servant leadership, which continues to inform and guide our work. Our ongoing exploration of Serve to Lead: True Lessons About Lean Organizational Leadership by Samson Floyd & Dwayne Robson leads us to evaluate the importance of foresight, awareness, persuasion, and listening in our own roles as servant-leaders. Effective leadership within organizations entails leaders who act as supportive coaches, capable...
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New Beginnings
It is that time of year again. Spring has sprung! After the long months of gazing out the window at dull surroundings, dealing with cold temperatures, and sunsetting before our workday ends, we are finally into a bright and glorious season. Spring is upon us, and now we get to look forward to longer days, warmer weather, and everything around us coming back to life. This fresh new beginning can be the perfect opportunity for professional growth as well. As human services professionals, we’re...