April 2024

In late 2023, recognizing the prevalence of trauma among the youth in their care, Alexander County leadership took proactive steps to address this pressing issue. Collaborating with Benchmarks, they embarked on a journey to equip their Department of Social Services (DSS) staff and foster parents with the tools and knowledge necessary to support these vulnerable individuals effectively. Understanding the profound impact of unaddressed trauma on young lives, Alexander County DSS sought to...

In project management work, implementation processes are pivotal to impacting how an organization onboards new work as well as its ability to effectively implement an overall project. Challenges and setbacks are an inevitable part of any project implementation work. Underlying issues that cause the challenges and setbacks may not be immediately apparent to project managers, however, there are tools available for them to use to address underlying causes to problems. Root Cause Analysis (RCA)...

It is that time of year again. Spring has sprung! After the long months of gazing out the window at dull surroundings, dealing with cold temperatures, and sunsetting before our workday ends, we are finally into a bright and glorious season. Spring is upon us, and now we get to look forward to longer days, warmer weather, and everything around us coming back to life. This fresh new beginning can be the perfect opportunity for professional growth as well. As human services professionals, we’re...

As the days get longer and warmer, people can’t wait to get out and enjoy nature after the colder, darker winter. But why does being in nature make us feel good? First, spending time in nature has been shown to reduce stress levels and promote relaxation. Studies have found that exposure to natural environments leads to a decrease in the stress hormone cortisol and a lowering of blood pressure and heart rate. This physiological response is often accompanied by a sense of calm and well-being,...