April 2021

Every year our Benchmarks Center for Quality Improvement (CQi) team carefully selects books for our team to read as a part of our “book club”. The goal of this book club is to increase our team’s knowledge, expertise, and understanding of the systems and individuals we aim to serve through our work throughout the state. Last week, staff wrapped up the club book “The Impossible Imperative: Navigating the Competing Principles of Child Protection” written by Jill Duerr Berrick. We know when...

Rockingham County Youth Services (RCYS) is a local county government agency in Rockingham County, NC that provides counseling and other community alternatives for school-aged youth and their families. RCYS began in Rockingham County in 1979 as a program for troubled youth. Since then, the agency has evolved to provide programs that include counseling for children and adolescents, parenting classes, as well as programs ranging from teen court to substance abuse prevention. The evolution of...

Throughout our time working in human services, we realize that people with leadership titles are not the only ones utilizing leadership skills. Having a leadership title does not automatically make for a strong leader. This has been recognized by people in all career fields that require leading and following. Investing in professional development and helping to grow employees is important for all companies. Benchmarks’ Tara Fields, Chief Operating Officer, and Jenny Cooper, Chief Research...