Trauma-Informed Leadership - Leading through Burnout
September 28 - 29, 2022
09:30 am - 01:00 pm
The 21st Century has created profound benefits and challenges for the workplace. One of the most notable challenges is the increased risk for consumers and staff to experience trauma, thus putting direct support staff at greater risk for compassion fatigue and supervisor at risk for burnout. This training will explore how supervisors can use a trauma-informed approach to obtain staff buy-in, engage in collaborative decision-making, prevent vicarious trauma, and promote self-care. The session has the following learning objectives:
- Recall fundamental principles of trauma-informed leadership
- Describe common causes of vicarious or secondary traumatic stress
- Identify various strategies to address or prevent vicarious or secondary trauma.
- Provide examples of strategies used to create a collaborative work culture
- Describe the ethical responsibility of self-care from a supervisor’s perspective
Cost: $225 Early Bird: $175 CE: 3 Ethics CE: 3 Total CE: 6 Duration: 7 hours Target Audience Behavioral Health Services Providers and Management Educators Law Professionals Nursing Content Level: IntermediateLocation: Live Interactive Webinar
Day 1 Agenda
- Introduction and ground rules
- What is the role of a supervisor - their responsibility toward clients, staff, and management and their professional development
- 21st Century workplace challenges
- Workplace challenges for human service professionals
- An overview of adverse childhood experiences and common trauma-response
- Describing common causes of workplace stress, secondary trauma, and burn-out
- Activity: Trauma responses vs. challenging clients
- Ethical consideration of the trauma-informed top-down approach
- Understanding the shadow side of mission-oriented agencies
- An overview of the components in a trauma-informed assessment
- Activity - Trauma-informed principles vs the opposites
- Trauma-informed change-management principles and continuous process of improvement
- Communication styles quiz
- How to communicate as a leader to get buy-in and facilitate change
- 1:00 pm
Day 2 Agenda
- 09:30 am
- Introduction and ground rules
- Activity what is respect? How do you earn it as a supervisor and why is it important?
- Transformational leadership principles
- The ethical responsibility of self-awareness - how do you develop it and how does it impact workplace relationships
- Activity: Organizational reflection exercise
- Workplace wellness and how to create a healing and welcoming environment
- Agency interventions and individual interventions for the workplace stress
- Prevention strategies for workplace stress, burnout and vicarious trauma
- Understanding a supervisory role in promoting self-care and advocacy in the workplace
- Activity: Approachableness self-evaluation
- How to create opportunities for communication
- Strategies to sustaining workplace wellness systems
- Examining supervisors’ ethical responsibility to create partnerships and take risk
Trainer Ebony Davis – LEAD CONSULTANT AKA PROFESSIONAL PROBLEM SOLVER Ms. Ebony Davis serves as our Lead Consultant and is dedicated to building pathways for disenfranchised communities to move up the social, political, and economic ladder. She has over ten years of experience in project management, training, technical assistance, behavioral health, and working with high-risk populations. She is a graduate from the University of Maryland Baltimore County, where she received her Bachelor of Arts in Psychology and from the University of Southern California, where she received her Master of Social Work and Master of Public Administration. Ebony comes with many diverse experiences including working with the Department of Defense, Federal Emergency Management Agency, YMCA, Crystal Stairs Inc., and the Office of the Public Defender. During her free time, she enjoys spending time with her family and friends, traveling and dancing Fee & Registration The cost for this course is $225 and includes CE credit. Registration normally ends 48 hours prior to the course state date. For questions, concerns, or to request special accommodations, please call: (202)-670-4668 Registrants can make accommodations requests during registration. All accommodations requests should be sent to firstname.lastname@example.org 72 hours before training to ensure that the best effort can be made to make those accommodations. Additional Information about our training protocol can be found in our Resiliency Training Institute Handbook. Participants can find this handbook on our website or by clicking the link above. Course Completion Requirements/Attendance Policy LATE ARRIVAL Class starts at the time advertised and late arrivals will not be accepted into class. Participants who arrive late can receive a 50% voucher that can be used for training in the future. This 50% voucher is typically only good for 90 days. LEAVING EARLY Participants who leave early forfeit their CE. If an emergency should occur where a participant needs to leave early, they can receive a 50% voucher that can be used for future training. This voucher typically expires in 90 days. Continuing Education Distribution In-person training will distribute CE certificates at the end of the course, once the instructor receives participant’s course evaluations. Instructors are required to submit sign in-sheets and evaluations to the Lead Consultant within three business days of the training. Participants who participate in a live-interactive webinar training will be prompted to download their certificate at the end of the training by submitting a survey/evaluation. A link to the survey/evaluation will be distributed at the end of the class via the chat room and email. Please be advised that participants must submit their course evaluations forms to receive a certificate. Certificates are available immediately for download after the survey/evaluation is submitted. Even when a social work board accepts courses offering ASWB ACE credit, licensees are responsible for determining whether courses meet the CE requirements in their jurisdictions. States and provincial regulatory boards have the final authority to determine whether any individual course may be accepted for credit.
- New Jersey accepts only individual approved courses/conferences.
- New York does not accept ASWB ACE provider or course/conference approval.
- West Virginia accepts ACE providers and courses for programs offered outside the state or through distance learning.
- District of Columbia accepts ASWB approved providers.It Social Work License Board Information can be found here
- Maryland accepts ASWB-approved providers. Social Work License Board Information can be found here
Grievance Policy for Training and Technical Assistance Department Procedures for external Butler & Davis Consulting will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Lead Consultant and the Senior Consultant. When a grievance arises pertaining to continuing education programs or processes, course content, speakers, facilities, nonreceipt of certificates, and other miscellaneous occurrences the complainant is expected to submit a grievance form as soon as possible, so that the nature of the concern may be addressed in a timely fashion by Ebony Davis LCSW-C, or Senior Consultant, Norma Bravo LCSW. If the Lead Consultant cannot immediately resolve the issue, the Senior Consultant, Norma Bravo will be tasked with resolving the issue. All possible care will be taken to uphold the confidentiality of the complainant. The consultant will formulate a response to the complaint and recommend action if necessary, which will be conveyed directly to the complainant. A grievance concerning a specific course offering, content, or costs may be resolved by modifications to future offerings, and/or by providing a partial refund to the complainant, or an alternative opportunity. The participant who initiated the grievance is informed of the status of the complaint at all levels. The Senior Consultant will advise the Lead Consultant on any process and improvements as indicated by submitted grievances.
Refund Policy What is the refund policy? There are no refunds. Cancellations must be made at least 72 hours prior to the start date of the workshop to receive transfer credit to a future workshop of equal or lesser value ONLY. Any cancellations made less than 72 hours of the start date of the workshop will only be eligible for 50% voucher. Butler & Davis Consulting LLC - Resiliency Training Institute, #1808, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Butler & Davis Consulting LLC - Resiliency Training Institute maintains responsibility for this course. ACE provider approval period: 06/09/2022 – 06/09/2023. Social workers completing this course receive a 3 General and 3 Ethics Continuing education credits.