LA. County Launches First-of-its-Kind Online Portal to Address Street Homelessness
The Los Angeles County Homeless Initiative and Los Angeles Homeless Services Authority have launched the Los Angeles Homeless Outreach Portal, dubbed LA-HOP, the new Countywide Web-based portal that channels outreach support to people experiencing homelessness. Funded by Measure H, the mobile-friendly platform empowers members of the general public, first responders and service providers to provide information on homeless persons on the street and request outreach.
LA-HOP (la-hop.org) is a valuable new tool to get services to vulnerable residents living on the street. It makes it easier and more efficient for the public to request help and have it dispatched to connect homeless persons with outreach workers. The portal takes the guesswork out of figuring out geographic boundaries, by seamlessly routing requests and tracking the response. An outreach coordinator in each region serves as the “air traffic controller” for all requests and deploys the most appropriate outreach team, with the goal of reducing response times to those in need.
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