Tagged With "advantage"

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REPORT: Advancing Frontline Employees of Color

Bonnie Berman · 1/21/203:04 PM

Employers of frontline talent face an unprecedented opportunity to advance racial equity as a source of competitive advantage. The United States is experiencing dramatic demographic shifts, its workforce is becoming increasingly racially diverse and the nature of work is fundamentally changing due to automation. Approximately nine million of the country’s 24 million frontline employees—entry-level employees who engage closely with customers—are people of color who represent a reservoir of...

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REPORT: Advancing Frontline Employees of Color

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