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The COVID-19 Pandemic Reveals The Potential Of Telehealth To Improve Care (ScienMag)

By Brian Burns, May  12, 2020, ScienMag.

The virtual intercom communication system allows clinicians to monitor and communicate with patients over video screens from anywhere in the hospital and present a human face to isolated patients whose only other personal contact is typically with providers who are fully gowned, masked and gloved.

“These approaches have allowed us to deliver exceptional care during a time of mass contagion, while preserving personal protective equipment in short supply, reducing exposure time of staff and engaging in compassionate and reassuring encounters over video sessions whenever care is required,” said Dr. Schwamm.

Dr. Schwamm noted that the current health crisis may serve to transform outdated methods of health care delivery and reveal new ways to use virtual care to improve the health of all patients.

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