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Shared Military Background Helps Community Health Workers Connect with Patients in Rural Montana

Mariel Gingrich ·
Kyle McClure,* a community health worker (CHW) for Adult Resource Alliance, which contracts with Mountain-Pacific Quality Health in Billings, Montana, served for five years in the U.S. Army’s airborne division. While there, he learned to be patient, observant, and a good listener — critical skills for a CHW. His army background also helps him engage with military veterans, an often under-served and medically complex group. Montana has the second highest rate of veterans per capita in the...
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